Very poor costumer service, ..........................................................................................................................
After those guys make a mistake on your policy and write completely wrong information, instead of addressing the error right away when they are noted about it,
..........................................................................................................................
(everyone makes mistakes right? but its how you deal with your mistake that makes the...
Read MoreVery poor costumer service, ..........................................................................................................................
After those guys make a mistake on your policy and write completely wrong information, instead of addressing the error right away when they are noted about it,
..........................................................................................................................
(everyone makes mistakes right? but its how you deal with your mistake that makes the difference between great and Peck&Peck..) ...........................................................................................................................
-They will first accuse you and say that they went over the policy and there's nothing even though you specifically tell them what is wrong, ...........................................................................................................................
-After you send them a copy of the documents they sent you and pinpoint the error, they will still not address it right away, and if god forbid you contact them after 3 pm, they will not take care of the issue, and not pick up the phone after 4:30-4:45 ...........................................................................................................................
--> They will drag things out for days and make you jump through hoops of fire and lose clients before they do anything to correct their mistake ...........................................................................................................................- Im sorry but no matter how you look at it, it should not take a company several days and your business losing a client, to acknowledge and resolve a simple error of stating in your policy that your a corporation when your company is a sole proprietorship ...........................................................................................................................
Do not put your company name at stake in their hands. ...........................................................................................................................
You have been warned.
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