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About

Pacific Lighthouse Insurance Agency, Inc. is an insurance agency in Santa Ana, CA.

Pacific Lighthouse Insurance Agency, Inc. Review Summary

The summary is generated by AI, based on reviews.

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4.7
(14 Reviews)
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Alex S
Alex S -Google user
5 months ago
I had a tough time finding home insurance because of my property's location near brush, but Pacific Lighthouse went above and beyond to help me. They were patient, knowledgeable, and truly dedicated to finding the right coverage despite the challenges. I felt supported every step...Read More
Jason A
Jason A -Google user
a year ago
I've had the pleasure of working with Albert for my insurance needs and I can't recommend him highly enough. Albert combines deep industry knowledge with a genuinely caring approach, making sure that I am not only well-informed but also comfortable with all my decisions. He...Read More
victor ho
victor ho -Google user
11 months ago
Excellent service. when i made a phone call to ask a quote on my insurance need, Anni the agent response quickly with details, She patiently explain the terms and conditions. Anni is very professional and friendly. I am very satisfying the service she...Read More
Jessica Nunez
Jessica Nunez -Google user
a year ago
Our previous insurance company was giving us a hard time about renewing our home insurance with them. I reached out to Albert Durazo and he immediately was available for help. He was able to get us a few quotes and was able to get us...Read More
Rita Merlo
Rita Merlo -Google user
a year ago
Albert Durzano was amazing to work with. Efficient & easy to work with. Really helped me out in a pinch for home and car insurance. Highly recommend!
Katie Schober
Katie Schober -Google user
4 years ago
Albert and his team have always had excellent customer service. They have helped my family and I through many different auto and motorcycle insurances and address changes amongst other policy changes. They always send us a nice Christmas card and always answer my calls to...Read More
Responsiveness, Quality, Professionalism, Value
Rebecca Goethals
Rebecca Goethals -Google user
4 years ago
Albert and crew are a pleasure to work with. Whenever we have any insurance needs, we are met with great customer service and support with current and/or establishing new plans. Very helpful for our small business!
Responsiveness, Quality, Professionalism, Value
Nicholas Myers
Nicholas Myers -Google user
4 years ago
I have been using Albert and his team at Lighthouse for insurance needs for years now and have been very satisfied with their products and top notch service. I also happily refer other clients their way knowing they are in good hands.
Mary C
Mary C -Google user
4 years ago
Erica, Thank you for all your help yesterday. When I say you were heaven sent I meant it. We have had a run of unfortunate events lately and my phone call with you was a blessing. Thank you for listening to your customers needs and...Read More
Responsiveness, Quality, Professionalism, Value
Taxes Done Eze
Taxes Done Eze -Google user
11 months ago
Pleasure to work with. Ready to assist when needed, quick and efficient. Will continue recommending because of they way they work.
Jonathan Rodriguez
Jonathan Rodriguez -Google user
a year ago
pacific lighthouse has some of the best customer service. They go out of their way to help you with any issue you have and they truly care about their customers.
AllieRose Nava
AllieRose Nava -Google user
Edited 4 years ago
They are so helpful here. Everyone explains all the difficult terms for you. They tell you what the best deals are. And they do everything so quickly. I’m extremely grateful for them. Any time I call, they are super patient and kind. I...Read More
Responsiveness, Quality, Professionalism
GENCARE PHARMACY (GENCARE RX)
GENCARE PHARMACY (GENCARE RX) -Google user
4 years ago
Alberto Durazo was very helpful, both times. He updates me and gives his feedback. I would love to have all my insurance consolidated.
Responsiveness, Quality, Professionalism, Value
Hector De La Torre
Hector De La Torre -Google user
4 years ago
I would 1000% recommend Albert and his team for any Insurance needs (Personal or Business). The quality of service is outstanding.
Responsiveness
Don Harvey
Don Harvey -Google user
a year ago
Alberto is super knowledgeable and responsive. I would highly recommend him.
Bri Harb
Bri Harb -Google user
4 years ago
Outstanding service . Friendly and very helpful staffs. Very prompt in responding and organized. I highly recommend them for all I genre of insurances .
Susan Lam
Susan Lam -Google user
a month ago
Highly recommended!!!
Moses Durazo
Moses Durazo -Google user
8 years ago
Great customer service!
E. Vazquez
E. Vazquez -Google user
5 years ago
Get service!
Responsiveness, Quality, Professionalism, Value
Jacobe Murillo
Jacobe Murillo -Google user
a year ago
Excellent service. They're always available to answer any questions and have an immediate response. If they don't, they'll return your call right away. It's a great team. I chose the best. They gave me very good auto and home insurance options. They have a great...Read More

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot