Ortega Quality Mechanical is an air conditioning contractor in Albuquerque, NM.
Ortega Quality Mechanical Review Summary
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4.9
(46 Reviews)
5
4
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2
1
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Vicky Estrada-Bustillo
-Google user
2 months ago
I was having probems with my boiler related to radiant heat issues. I called Jake. Not only did he address the issue, his employee Kenny, worked closely with me to address issue and test system to my satisfaction, even giving up a portion of his...Read More
I was having probems with my boiler related to radiant heat issues. I called Jake. Not only did he address the issue, his employee Kenny, worked closely with me to address issue and test system to my satisfaction, even giving up a portion of his Saturday to come help test the system. This company does quality work and employs customer service oriented individuals. I will continue to call on Ortega Quality Mechanic for my regular maintenance as well as repairs.
Eric Sessions
-Google user
3 months ago
My neighbor referred me to Ortega Quality Mechanical for my HVAC needs. Nothing much, just insuring the system is working properly for the high temperature of summer. I scheduled an appointment and Kelly, the tech, arrived on time and was very courteous, thorough,...Read More
My neighbor referred me to Ortega Quality Mechanical for my HVAC needs. Nothing much, just insuring the system is working properly for the high temperature of summer. I scheduled an appointment and Kelly, the tech, arrived on time and was very courteous, thorough, knowledgeable, trustworthy, and informative. I highly recommend this company...solid 5 star!
Tom Dolash
-Google user
2 months ago
I own a rental home in Albuquerque and my property manager always uses OQM. They do good work, as you would expect, but beyond that... I recently overpaid an invoice and it was entirely my fault. When I spoke to Jake he...Read More
I own a rental home in Albuquerque and my property manager always uses OQM. They do good work, as you would expect, but beyond that... I recently overpaid an invoice and it was entirely my fault. When I spoke to Jake he was super understanding and refunded *my mistake* immediately. No "5-10 business days," no "we'll look into it and get back to you," immediately.
Pauline Espinoza
-Google user
2 months ago
Hired Ortega Quality Mechanical to clean my dryer vent. Glad I did. It was discovered that there was over 50% blockage in the duct. The technician arrived on time, was friendly and did a great job.
Emilio Torres
-Google user
5 months ago
They did a swamp cooler to AC conversion. Their prices were great and they installed top end components. What a great company! From Nick who provided a very professional and detailed estimate to Luis and his crew and the very clean installation....Read More
They did a swamp cooler to AC conversion. Their prices were great and they installed top end components. What a great company! From Nick who provided a very professional and detailed estimate to Luis and his crew and the very clean installation. From the begining to the end, everyone was professional and friendly. I highly reccomend them for all your plumbing needs. 1
Linda B
-Google user
6 months ago
Excellent, knowledgeable service, fair pricing and wonderful customer service.
A connection broke from our dryer vent at the wall during a routine maintenance; we were referred to this company.
Kelly came that very evening and worked until dark to replace the ductwork. He explained everything to my...Read More
Excellent, knowledgeable service, fair pricing and wonderful customer service.
A connection broke from our dryer vent at the wall during a routine maintenance; we were referred to this company.
Kelly came that very evening and worked until dark to replace the ductwork. He explained everything to my husband and was very friendly and kind.
We definitely recommend these folks!
Eric Zechman
-Google user
10 months ago
I've worked with the team at Ortega for more than 5 years for projects at both my home and a rental property. Work has included installation of new heating/cooling package unit, water heater installation/replacement (2), evaporative cooler installation, and miscellaneous HVAC and plumbing repairs. They...Read More
I've worked with the team at Ortega for more than 5 years for projects at both my home and a rental property. Work has included installation of new heating/cooling package unit, water heater installation/replacement (2), evaporative cooler installation, and miscellaneous HVAC and plumbing repairs. They are always the quick to respond and get the job done as promised and according to their estimate. I highly recommend them.
Larry Dubray
-Google user
a year ago
Just had a whole new refrigerated air unit, furnace & water heater ordered and installed today. Rick & Alex completed the install perfectly and correctly along with providing me all the info I needed to maintain the new units going forward. They left everything clean...Read More
Just had a whole new refrigerated air unit, furnace & water heater ordered and installed today. Rick & Alex completed the install perfectly and correctly along with providing me all the info I needed to maintain the new units going forward. They left everything clean and spot on! The owner Jake was also very helpful and made sure to work with me where he could as well as made sure I was satisfied with the install. I will use Ortega Quality Mechanical going forward with all of my plumbing, heating & cooling needs! Highly recommend this company!
Vanessa Cooney
-Google user
8 months ago
Great company, with amazing techs. Tankless water heater wasn’t working properly. Kenny came out, diagnosed & serviced my heater. He was very thorough, explained the issues and what was needed. It was a very inexpensive fix & service. I highly recommend using this company.
Susan Witty
-Google user
10 months ago
We had called a different heating company and they determined we needed a new furnace for $4500 and soon! The carbon monoxide was that bad. We called a friend for a referral and Jacob Ortega came to help and said we're fine. No carbon monoxide...Read More
We had called a different heating company and they determined we needed a new furnace for $4500 and soon! The carbon monoxide was that bad. We called a friend for a referral and Jacob Ortega came to help and said we're fine. No carbon monoxide issues no problems for several years to come. Thank you Jacob . We appreciate your honesty!
Cynthia Leonard
-Google user
a year ago
The recent updated maintenance on our A/C & heater by Ken was excellent, as always! This lead to our decision to install a soft water unit after talking with Rick who had recently joined the team. He was extremely knowledgeable on all …
Jill James
-Google user
a year ago
I recently had the pleasure of working with Ortega Quality Mechanical (Jacob and Alex) and I couldn't be more satisfied with their service. From the moment I contacted them, their professionalism and dedication to customer satisfaction were …
Judy Applebay
-Google user
10 months ago
Jake does outstanding work and is just a really nice individual! He has done a couple of different jobs for us, requiring plumbing and some duct work. We would always call him first for any type of HVAC work!
Pamela
-Google user
2 years ago
I would love to commend Jake and his team on the excellent service I received. This was a divine appointment for sure! Let me explain... My mom's water heater went out. I stopped at Lowe's to get a new water and to set up an...Read More
I would love to commend Jake and his team on the excellent service I received. This was a divine appointment for sure! Let me explain... My mom's water heater went out. I stopped at Lowe's to get a new water and to set up an install. Jake …
Tyler Presson
-Google user
2 years ago
Jake Ortega and his team are awesome! Got in touch on a Thursday, had Alex out on Friday to inspect the problem, and scheduled for a split system install on Monday. These guys moved their non emergency calls to the side to ensure my family...Read More
Jake Ortega and his team are awesome! Got in touch on a Thursday, had Alex out on Friday to inspect the problem, and scheduled for a split system install on Monday. These guys moved their non emergency calls to the side to ensure my family …
karen swift
-Google user
9 months ago
Jacob, the owner helps us solve a problem with our clogging dryer vent. With his expertise and the use of an optic camera, he located the problem and solved it. It is great to hire someone who is really knowledgeable and reliable.
Brandon
-Google user
11 months ago
Jake with Ortega Quality Mechanical was outstanding. He was able to get the A/C units in all of my rentals replaced on-time and within budget. I would highly recommend this company.
Cait Bonney
-Google user
a year ago
I'm so grateful to have found these guys. They came to diagnose an issue with my dryer duct and were able to complete a major repair the same day. I have also used them for plumbing work and been just as happy!
Reanna Cruz
-Google user
5 years ago
My experience with the Ortega Quality Mechanical team was excellent! From the first phone call to the time they left my home. Jake accommodated my schedule and we arranged for service quicker than any other companies I had called. After …
Gabriela
-Google user
2 years ago
What a great company! Riley on the phone and Alex who came out were both lovely, lovely people. Everything was so easy and stress-free because these two were so friendly, helpful, and professional. Alex was very knowledgeable and made sure …
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