There should be a zero option. We called this HVAC company because the previous owner used them. I paid 85 dollars for a diagnostic, however, the tech did not do much of anything. He asked where my inside unit was located I said the attic...
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There should be a zero option. We called this HVAC company because the previous owner used them. I paid 85 dollars for a diagnostic, however, the tech did not do much of anything. He asked where my inside unit was located I said the attic he dropped the staris down looked into the attic and said that looked fine. No testing nothing. He then told us we had a leak and it could be in either of the coils but he didnt which so it would be cheaper for us to just replace the entire unit. I said how much is that he said about 6k with everything. I said we will have to think about that. He said well what I will do for you is, "I have a new unit in the box in my truck I can do it on the side for you for 4800 with a warranty, I said no and asked him to leave. I called Koontz HVAC and they charge 115 for the diagnostic and the technition checked everyhting. He said if he didnt know where the leak was then he didn't do his job. The end result, no leak, no coil needed there was a wiring issue that was stopping the condenser and fan from turning on. I tried to call one hour and speak with someone and they said that the technition had cancelled the service call when he arrived which is another lie. I would like my 85 dollars back. Terrible company and the worst part is most people do not know they are being scammed. They are not techs they are salesman.