After the storms and high winds in my area earlier this year, I noticed water on my front porch which was coming from behind the siding. Assuming roof damage, I called a roofing company advertising on a local radio station in Northern Virginia. ...
Read MoreAfter the storms and high winds in my area earlier this year, I noticed water on my front porch which was coming from behind the siding. Assuming roof damage, I called a roofing company advertising on a local radio station in Northern Virginia. The company informed me that they worked regularly with insurance companies for storm-related roof damages. However, when I tried to schedule an appointment for them to inspect my roof prior to my contacting my insurance company they informed me that they did not do inspections prior to a claim being filed; I told them I would look elsewhere.
I then called Nu Look Home Design, who agreed to send an inspector to my home the same week. The Nu Look inspector (Kevin) came to my home on time, went upon my roof, and conducted a very detailed roof inspection, complete with photographs of storm-damaged shingles on all major roof surfaces, chalk markings on all the damaged shingles (visible from the ground), and a complete written report with applicable Virginia building code references supporting the need for a completely new roof.
I was very impressed with the Nu Look report and immediately filed a claim with my insurance company, submitting the report as part of my claim. When my insurance company sent out their adjuster, Kevin came to my home as well, and accompanied the adjuster throughout his inspection and discussing each portion of the report with him. My insurance company approved the installation of a completely new roof, which Nu Look installed the following week.
Two days prior to the installation, the Nu Look foreman (Oscar) came to my house and explained the installation process to me. On the day of the actual installation, the Nu Look crew showed up on time and Oscar came with them to ensure the installation got started on time and that all the crew members understood their assigned tasks. The crew was very friendly, efficient, and cleaned up their work area as they went. The installation was completed in the early afternoon the same day and my family and I were totally impressed with the Nu Look work.
I shared my experience with my neighbors and two of them also reached out to Nu Look and had similar results to mine. All-in-all, Nu Look did a great job and I would recommend them to anyone. They are my roofing company of choice from here on out! Richard H.
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