The quick version... They knocked it out of the park! Prices were right. Service was exceptional. And, they stepped up when they didn't have to, thus saving the day for us. The longer version... From the start, beginning with the initial phone call, the team...
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The quick version... They knocked it out of the park! Prices were right. Service was exceptional. And, they stepped up when they didn't have to, thus saving the day for us. The longer version... From the start, beginning with the initial phone call, the team at Mr. Plumber were professional, enthusiastic, and helpful. They followed through every step of the way. They were punctual and efficient. And, if all they did were those things, they'd be great and we'd hire them again in a heartbeat. But, what's driving me to write this review was that they did something unexpectedly extraordinary. When another contractor was unwilling and/or unable to do a job that was needed in order to continue their installation - and made it clear that under no circumstances would they be responsible - Mr. Plumber stepped up and saved us. They got to our house super fast and got the job done. If they hadn't, I can't even imagine the hassle, headaches, and costs that would have been associated with the other contractor stopping their work that day and returning another. Our kitchen would have been left ripped up and unusable for how long? Thanks to Mr. Plumber, we didn't need to live through that nightmare scenario. I won't be recommending the other contractor, but I will wholeheartedly recommend Mr. Plumber to anyone and everyone who will listen. Oh, and they didn't even charge us for the emergency call. Winning! Their prices were perhaps more than fair in our favor. Thanks for everything, Mr. Plumber!