Michael Williams American Family Insurance is an insurance agency in Lehi, UT.
Michael Williams at American Family Insurance is known for his exceptional customer service, providing personalized attention to his clients' insurance needs. He is highly knowledgeable about the products he offers and takes the time to explain complex policies in a clear and concise manner. His office staff is also friendly and responsive, making it easy to get help when needed. Additionally, Michael is active in the local community and supports various charitable initiatives.
Some clients have reported higher-than-expected premium rates, which can be a drawback for those on a tight budget. Additionally, the office can be busy at times, leading to longer wait times for appointments or phone calls. A few reviewers have also mentioned that Michael's team could improve on follow-up communication, ensuring that clients are kept informed about policy changes or updates.
Wheelchair accessible entrance Wheelchair accessible parking lot 
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