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McCartan Insurance Group Inc. is an insurance agency in West Des Moines, IA.

McCartan Insurance Group Inc. Review Summary

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5
(58 Reviews)
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Shelby Kerner
Shelby Kerner -Google user
2 years ago
We have been with the McCartan group since 2015 and we could not be happier! Matt and Joel are so easy to work with, they are incredibly quick to answer and get the job done right every time! 10/10, would recommend them to anyone looking...Read More
Nicole Steen
Nicole Steen -Google user
4 years ago
I’ve not had to make a claim as of yet. I think that would affect a quality and value review positively or negatively depending on how it’s handled. I can say that every time I’ve had a question or concern my agent, Joel McCartan has...Read More
Responsiveness, Professionalism
Bettina Miller
Bettina Miller -Google user
3 years ago
We were in the process of buying a new house and wanted new insurance because we were unhappy with our previous provider. We needed to get switched over in a short amount of time and a family member recommended McCartan Insurance Group so I called...Read More
Todd Mitchell
Todd Mitchell -Google user
11 months ago
Joel and his team deliver the greatest level of customer service! They prioritize our needs as if we were their only customer. I'd give them 10 stars if I could!
Dan Olson
Dan Olson -Google user
4 years ago
Joel McCartan and team have been fantastic to work with over the years! They are always very responsive and go the extra mile for our family. They have also been extremely helpful when we’ve had to file claims. I would recommend Joel and his team to...Read More
Responsiveness, Quality, Professionalism, Value
Ken Shaw
Ken Shaw -Google user
4 years ago
Everyone at McCartan Insurance is fantastic to work with. If you don't get the agent you normally work with, someone else will jump in and take care of your needs. Its difficult to rate them for solving issues because they have it fixed...Read More
Responsiveness, Quality, Professionalism, Value
Mike Saxton
Mike Saxton -Google user
4 years ago
Joel has been servicing my insurance needs (vehicles, home, boat) for many years now. I have always been able to communicate directly with Joel and/or his staff regarding any questions/concerns I may have. Good agency, Nationwide Insurance coverage very competitive. I highly recommend...Read More
Responsiveness, Quality, Professionalism, Value
Eric Johnson
Eric Johnson -Google user
4 years ago
Joel and his team are fantastic. I have receive emails at 6pm and will find an email waiting for me in the morning when we bought our new car. Joel followed through and made sure we had the correct coverage with buying a...Read More
Responsiveness, Quality, Professionalism, Value
Maxwell Lalone
Maxwell Lalone -Google user
4 years ago
Ryan has does a stand up job for me over the years. He is knowledgeable and I feel comfortable with all of his suggestions. He knows exactly what I need and is there during stressful times. Ryan has even gone the extra mile and has...Read More
Responsiveness, Quality, Professionalism, Value
Nate Allen
Nate Allen -Google user
10 years ago
We have two homes, two cars, an ATV, utility trailer, and boat all insured with an additional umbrella policy through McCarten Insurance Group. Nationwide Insurance has been outstanding, where this agency gets 5 stars is for the attention to detail they have taken to help...Read More
John Hennig
John Hennig -Google user
4 years ago
My son Matt works at this agency, but that is not the only reason I have my insurance through them. Both Joel & Ryan have always been so nice and helpful any time I've been in the office. I would recommend this agency to anyone...Read More
Justin Isbell
Justin Isbell -Google user
4 years ago
I've been working with Matt for my insurance needs for several years, and he's always been fantastically responsive and willing to go out of his way to make sure we are absolutely taken care of. He is extremely flexible in his availability, and always gets...Read More
Sean Bremer
Sean Bremer -Google user
3 years ago
I purchased a boat and required insurance late in the afternoon. I had spoken to Ryan & Joel earlier in the week, they actually called me to follow up and ensure I had what I needed so that I could take my new toy out...Read More
Rachel Palen
Rachel Palen -Google user
4 years ago
I have had consistently excellent experiences. Timely responses and friendly, helpful staff. Matt has taken very good care of us and explained everything in a way that was easy to understand when we were setting up home insurance for the first time.
Bob Curry
Bob Curry -Google user
3 years ago
Brian and the people at the McCartn Insurance Group have taken care of our home and auto coverage for the last 14 years. They have always been quick to respond to our questions and concerns. They are excellent representatives of the Nationwide brand.
Tracy McClain
Tracy McClain -Google user
3 years ago
Joel and The McCarten Insurance group are extremely knowledgeable and caring. They go above and beyond to be a trusted advisor. Highly recommend!
Kyle Anderson
Kyle Anderson -Google user
4 years ago
We have always received great service from the team at McCartan Insurance Group. The staff is friendly, knowledgeable, and quick to respond to any questions or claims we have or to make any updates to policies we need!!!
Sharon Butterfield
Sharon Butterfield -Google user
4 years ago
Our insurance agent has made sure we have the right coverage for our home and auto insurance. When we had a claim after hail damage to our roof everything was handled quickly and professionally. It has been a very positive experience working with them.
Leigh Anne Delmege
Leigh Anne Delmege -Google user
3 years ago
Ryan is amazing! Patient, knowledgeable, and very helpful every single time I email him!! I highly recommend McCartan, all day, every day! Thank you for the excellent service!
Neil Erickson
Neil Erickson -Google user
9 years ago
I haven't had a need to contact McCartan Insurance in quite some time actually, which I guess is a good thing, but when I have my needs and questions have always been taken care of promptly. Long time customer and have no interest in...Read More

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check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot