When you have a bad experience with a company, it leaves a bad taste in your mouth that is difficult to remove.
My review/complaint is about JOHN and PAT.
You don't talk to your customers the way your plumber, JOHN spoke to me, it's very rude and...
Read More
When you have a bad experience with a company, it leaves a bad taste in your mouth that is difficult to remove.
My review/complaint is about JOHN and PAT.
You don't talk to your customers the way your plumber, JOHN spoke to me, it's very rude and condescending to say the very least. To make matters worse, I called the office spoke with PAT to complain about John's demeanor and she was quick to make excuses for him. Your company is just sad! If you don't change your customer service you'll lose a lot of good customers!!!
To ALL in the city of Maricopa..if you need a plumber, use someone else and save yourself the trouble. A plumber shouldn't tell you over the phone that "you don't make sense" in the rudest possible way when attempting to describe the plumbing issue. That's not even half of what this very SAD, JOHN the plumber said to me. News Flash: I'M NOT A PLUMBER! They're suppose to be the expert and should be able to read between the lines OR come look at it yourself!! Just RUN from this company!