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Marcy McAnally - State Farm Insurance Agent is an insurance agency in Champaign, IL.

Marcy McAnally - State Farm Insurance Agent Review Summary

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4.9
(111 Reviews)
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Anthony Redisi
Anthony Redisi -Google user
8 months ago
Customer service in their office is exceptional, if you’re looking for State Farm use Marcy McAnally they are great! With a homeowners claim they did a great job with helping with communication with State Farm’s claim dept. When I needed to know where the check...Read More
Kay Neal
Kay Neal -Google user
2 years ago
Marcy McAnally and her colleagues are excellent at customer service, and consistently so. Naturally, I contact them only when I have a problem :) , and they are always cheerful and efficient in resolving it. My most recent interaction was with Misty. She and everbody...Read More
Sherice Lotts
Sherice Lotts -Google user
3 years ago
Keri is awesome and provides excellent customer service! If I send her an email with a request or question she responds in a timely manner every time. I have been a customer for 20 plus years and appreciate the professionalism of Marcy and...Read More
Responsiveness, Professionalism
Melody Craig
Melody Craig -Google user
3 years ago
I have been very pleased with all services provided through this State Farm office. I have had renter's insurance with them for the past few years at an unbeatable price, and with an unexpected increase to my auto policy with a different company, I figured it...Read More
A.Jimenez
A.Jimenez -Google user
3 years ago
I've been a customer with Marcy's team for almost 12 years now and have always had nothing but excellent interactions! Everyone is always on their A- game and super informative. Any questions I've had they're extremely responsive and professional. I definitely would recommend them for...Read More
Responsiveness, Quality, Professionalism, Value
Misty Mannin
Misty Mannin -Google user
3 years ago
Marcy & her team went above & beyond to get us a home quote, along with our 4 autos (2 teen drivers to boot)! She came in super competitive & with excellent response time and follow ups to any questions we had. We appreciate the...Read More
Responsiveness, Quality, Professionalism, Value
Noemi Guimaraes
Noemi Guimaraes -Google user
3 years ago
I received excellent service, attention, follow up, answers, resolution, support and everything I needed when I submitted a claim for my roof replacement in June of 2021. I didn't have any issue, any difficult with the claim from the beginning to the end. I didn't...Read More
Responsiveness, Quality, Professionalism, Value
Nate Atkinson
Nate Atkinson -Google user
3 years ago
Marcy and everyone in her office are phenomenal at a quick response and explaining the details of sometimes complicated insurance language. They have always ensured we are insured properly and in a way that makes us feel secure. Their consistent responsiveness is amazing!
Responsiveness, Quality, Professionalism
Jakki Kalogridis
Jakki Kalogridis -Google user
7 months ago
Everyone at Marcy McAnally's office has always been so kind and helpful! Highly recommend!
Lisa Mason
Lisa Mason -Google user
3 years ago
Marcy has been our State Farm agent for over 23 years. Marcy and her staff are fabulous. They are quick to respond and always willing to go above and beyond for their customers. If you are looking for a professional and friendly...Read More
Responsiveness, Quality, Professionalism, Value
Melissa Rohlfs
Melissa Rohlfs -Google user
11 years ago
We worked with Marcy's office for our home & life insurance needs. We were very pleased with the service we received from Marcy & her staff. They were courteous, prompt, professional & knowledgeable. I highly recommend the Marcy McAnally State Farm office...Read More
Jay Guelfi
Jay Guelfi -Google user
4 years ago
Marcy and her staff are fantastic to work with. We've had Marcy as our State Farm agent for probably 20 years now. Any problem that we've ever had has been handled immediately and professionally. Marcy has interceded with her home office or...Read More
Cindy McKean
Cindy McKean -Google user
3 years ago
I have had Marcy as my agent for over 20 years. She is customer centered and knows the insurance business. Claims have been handled timely and fairly. Would recommend her to anything!
Ben Jefferson
Ben Jefferson -Google user
3 years ago
My roommate and I contacted this agency to get renters insurance for our new apartment. The agent was more than helpful and processed all of our requests in a very quick manner. The interactions I had were very pleasant, and the renters …
Cody Jesswein
Cody Jesswein -Google user
3 years ago
Marcy helped me set up a renter’s insurance policy when I moved into my house. Quick and painless with affordable coverage and had the whole thing settled in a single day! Great overall practice.
Michael Moreci
Michael Moreci -Google user
3 years ago
Received amazing, friendly service. Keri assisted us and her knowledge and friendliness made us feel very comfortable as customers. Response time is fast and always clear. Overall, this is a terrific State Farm agency!
Nancy Downs
Nancy Downs -Google user
2 years ago
Vianna was very helpful in setting up homeowners insurance for us in our move from Florida to Illinois and providing auto quotes for later when our vehicles are registered there. It’s always nice to find a person this capable and …
Megan Boyce
Megan Boyce -Google user
5 years ago
Working with Marcy & her team has been seamless. I received great rates for renters insurance and auto and everything included was explained to me in terms I could understand. Couldn't recommend them more!
Kk's MiMi
Kk's MiMi -Google user
3 years ago
I usually speak with Amy when I call or go in but everyone in the office is exceptionally nice. They got my fleet of vehicles down over 400.00 a year with the same coverage as I had. Amazing group of people.
Christopher Davis
Christopher Davis -Google user
3 years ago
Roberta Smith is absolutely amazing at what she does. Very informative and always willing to help no matter what! She’s very sweet and so nice and soooooo great. Roberta Smith is one of my favorite workers there and I would definitely recommend her to...Read More

Features

From the business

check icon Identifies as women-owned

Service options

check icon Online appointments
check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Other

check icon Identifies as women-owned