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Louisville Carpet Cleaning & Flood Restoration is a carpet cleaning service in Louisville, KY.

Louisville Carpet Cleaning & Flood Restoration Review Summary

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4.9
(110 Reviews)
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Christopher Taylor
Christopher Taylor -Google user
4 years ago
The go to professionals for Carpet Cleaning! They completely got rid the pet oder and stains. Amazing advice!
Manuel Fernando Medina
Manuel Fernando Medina -Google user
9 months ago
I had an excellent experience with this service! The entire process was smooth and pleasant. Ian provided outstanding customer service—he was helpful, accommodating, and never pushy. He patiently answered all my questions when I scheduled the appointment and worked around my schedule. The service was prompt,...Read More
nancy klein
nancy klein -Google user
5 months ago
Company (Ian Copeland) was extremely prompt and helped with our issue immediately after we he louisville flood. I highly recommend him!!
Haley Harbeson
Haley Harbeson -Google user
7 months ago
Ian was able to get us in the next day after our area experienced heavy rains. Prompt and efficient. Hope we won't need flood restsoration in the future, but Ian will be my first call if so!
Chad Stuckey
Chad Stuckey -Google user
3 years ago
Ian arrived on time which is a good start. He was done quicker than I expected which is also good. Best of all though were the results. The carpet I wanted cleaned was heavily stained. I was amazed by how well he did. The carpet...Read More
Carpet cleaning
Kristen S
Kristen S -Google user
4 years ago
I couldn’t get a nasty smell out of our carpet. It was so bad so that I couldn’t sleep in our bedroom. I called this company, and Ian came out in less than 24 hours! It was the very next day and worked with my...Read More
Responsiveness, Punctuality, Quality, Professionalism, Value
Dawn Cox
Dawn Cox -Google user
a year ago
Most courteous, professional and thorough carpet guy we've ever had...had very reputable companies..."that weren't as good..our guy "IAN" from Louiviille Carpet Cleaning is the best !! Thank you so much, Sincerely Dawn & Brent
Carol Kaufman
Carol Kaufman -Google user
4 years ago
Wonderful company! Ian came as soon as plumber left our flooded laundry room to clean the water damage in basement. He did a thorough job at a reasonable price. Also replaced part of the padding. I highly recommend Louisville Carpet Cleaning and will only use...Read More
Steven Litsenberger
Steven Litsenberger -Google user
10 months ago
We recently moved out of our home, and while doing so, the movers tracked mud throughout our home. LCC did a fabulous job restoring our carpet the same day I called
Sandy Davis
Sandy Davis -Google user
4 years ago
Ian was very understanding of my flooding situation and was ready to help. He gave me hope that we could restore my carpet and basement, and worked very hard to do so. Ian was able to work around my hectic schedule, as I was...Read More
Responsiveness, Punctuality, Quality, Professionalism, Value
abbie holsclaw
abbie holsclaw -Google user
8 years ago
I've had other companies out before and I've never been satisfied with the results until now. They were able to get to me within reasonable amount of time. The tech that came out was friendly, professional, and was very thorough when he cleaned my carpet....Read More
michael denton
michael denton -Google user
4 years ago
Ian showed up on time and cleaned living room carpet as well as a stair case. The carpet was very dirty due to many years of high traffic build up. When he was finished it looked significantly better. I will use this service again and...Read More
Alex Rivero
Alex Rivero -Google user
4 years ago
I had my basement flooded and as soon as I called them I got an estimated price and they were able to come clean my basement that same day. That emergency response made the difference for me, since it helped prevent mold grow. Other carpet...Read More
Kelly Enyart
Kelly Enyart -Google user
2 years ago
After the bad storms and power outage we had 6 inches of water fill out basement. I must have called 7 places for information on next steps. Mr. Copeland was one of the only ones to spend time talking through the issue and then helping...Read More
Derek Hollkamp
Derek Hollkamp -Google user
5 years ago
Bought a house on Thursday, was moving on Saturday, they were able to get there one day after I called and take care of thoroughly cleaning all the carpets in the house. Very professional, extremely responsive, and a great value. …
mark aubrey
mark aubrey -Google user
8 years ago
Ian responded very quickly to our flooding emergency and went way beyond our expectations for someone in this industry. He provided excellent customer service and his knowledge on how to approach our issue was very assuring. By the time he …
Phayrana Douangasa
Phayrana Douangasa -Google user
5 years ago
Ian came out and cleaned my carpets and repaired water damaged areas when my toilet overflowed. The smell went away and the areas looked superb. Friendly and professional. Prompt arrival. Been using him for over a decade. Highly recommend. Never a disappointment.
Theresa Nichols-Ellis
Theresa Nichols-Ellis -Google user
4 years ago
Ian was great. Carpets looks fantastic and the price was reasonable. Scheduling was really fast too! Second time I’ve used his business and will do so again. Have recommended him to family members.
Brian Coxon
Brian Coxon -Google user
4 years ago
What a great experience we had dealing with Ian ad his team. After going through the nightmare that is a busted water pipe and flooded floors, we were pleasantly surprised with how great everything worked out. They squeezed us in their …
Malcomb Haming
Malcomb Haming -Google user
8 years ago
I called Ian Copeland at LOUISVILLE CARPET CLEANING on Saturday April 1st. I was just looking for the first carpet cleaner that could do it TODAY. My first call was to Coit, the big boys in Louisville, but they couldn’t get to me until …

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