I own a farm in Montrose and need cold storage for my crop. I am in the process of building a larger unit and hired Louder Refrigeration to install the new unit and move my old unit. Jordan who is the owner was able...
Read MoreI own a farm in Montrose and need cold storage for my crop. I am in the process of building a larger unit and hired Louder Refrigeration to install the new unit and move my old unit. Jordan who is the owner was able to make it to the property in a few days, move and recharge my current unit. He was very friendly and did a good job. At this point we entered a contract for the new equipment on the new cold storage. The materials took twice as long to get here as was told to me and once they arrived the evaporators where the wrong units(my wife had to tell Jordan that they looked really small, for him to even notice once installed) how do you not notice that your installing a unit that is half the size of what is needed? He finally figures out that he just put in the wrong units and tells me that he ordered the correct ones but the supply house messed up and shipped him the wrong ones. The next day he tells me it will cost me another $6000 to receive the correct evaporators. When I ask for an explanation I am told not to question him and either pay the money or find someone else. This, after waiting for this unit for a month! This guy is 9ft tall and 1000lbs but has the brain of a chipmunk. There's a lot of work for contractors right now so they don't need your business and their true colors show. This guy messed up big by ordering the wrong units, lied about and placed blame on the supplier and couldn't admit any fault or make it right so he just walked away. Find someone who cares.
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