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About

LA Fitness is a gym in Chicago, IL.

LA Fitness Review Summary

The summary was generated by AI, based on reviews.

Pros

This LA Fitness location offers a wide range of equipment and amenities, including free weights, cardio machines, and strength training equipment. The gym is clean and well-maintained, with friendly and helpful staff available to assist with any questions or concerns. Additionally, the gym offers a variety of group fitness classes, including yoga, Pilates, and spinning, which are included with membership. Many reviewers have reported feeling comfortable and supported in their fitness journey at this gym.

Cons

Some reviewers have reported feeling overwhelmed by the crowds and noise level at this gym, particularly during peak hours. A few reviewers have also mentioned that the parking lot can be difficult to navigate and that there are not enough parking spaces available. Additionally, some reviewers have reported issues with the cleanliness of the locker rooms and showers.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Facebook Reviews: 4.3/5

Trustpilot: 4.5/5

Sitejabber: 4.2/5

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Reviews & Ratings

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1.3
(10 Reviews)
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MARCUS CAROTHERS
MARCUS CAROTHERS -Google user
a year ago
I’ve had a membership here since September and today Feb 11, 2023. I almost injured myself badly with weights while bench pressing. This decline bench press has been damaged since I first enrolled. I told the management about it and some big Caucasian guy with...Read More
Eric Williams
Eric Williams -Google user
a year ago
Please avoid this location. The men’s locker room is disgusting. The steam room are ALWAYS broke. Every time I come in, they’re waiting for parts to get it fix. Lots of homeless people taking naps in the locker room. The staff doesn’t care. They’re so...Read More
Benjamin
Benjamin -Google user
a year ago
I just joined this gym a few weeks ago. So far, I really only come here to run for a few miles. The price for the gym is cheaper than anything else in the neighborhood. I have used the locker room each...Read More
J Torres
J Torres -Google user
2 years ago
No Review Text
Kit m Cheong
Kit m Cheong -Google user
a year ago
I like this place cause it open 24 hours and I normally go after 11 pm and this is what I saw after I joined for couple weeks . Homeless are resting in the female changing room , there is another one but she is...Read More
Buster Jones
Buster Jones -Google user
9 months ago
Friendly front desk staff, but too small of a facility. Locker room and bathroom (men’s) smell of urine and are dirty everyday I’m here (7 days a week). And this is the worst XSport when it comes to equipment hoarding and replacing weights. Best of...Read More
Victoria Flores
Victoria Flores -Google user
a year ago
Been here for 7 months, on a weekly basis (very consistent in coming here since I live nearby). I really wish they would clean the womens bathroom upstairs more and provide paper towels and nice scents. They have a locker room, and it is OK....Read More
Jeremy Dixon
Jeremy Dixon -Google user
a year ago
I just ended my four year membership with the South Loop location after my locker was broken into (see image). Patrons have experienced this type of theft for months, and it has not been addressed by the staff. They have blatantly ignored complaints and concerns....Read More
Jermaine Gross
Jermaine Gross -Google user
6 months ago
I came here looking for a membership and it was cool customer service I originally wanted the basic workout plan never wanted a personal trainer in the first place and was insisted on getting one and spent $200 on a down payment never used it...Read More
Arina White
Arina White -Google user
5 months ago
This gym requires Management attention and investment. From all SPA services available only one hydro massage bed and some tanning. Fitness pod is broken, hydration pod is broken, second hydro massage bed is broken, infrared sauna is just warm and programs don’t work. Hot tub...Read More
Aaron Tang
Aaron Tang -Google user
7 months ago
I’ve been going here for a year now, sure there are good to decent machines but whenever they break you gotta wait a month for it to he fixed. The gym is almost always crowded no matter what time of day it is, and I...Read More
Omar
Omar -Google user
10 months ago
I’m telling you guys do not sign up for this gym. I just filed a complaint with the Better Business Bureau because of how bush league they’ve dealt with me with my billing. Many times now I’ve had to inquire about being charged while putting...Read More
Malcolm Simmons
Malcolm Simmons -Google user
a year ago
There’s a young man that works the desk when I’m there at 5am Monday through Thursday. He started maybe within the last 6 Mo - 1 year. His upbeat personality is the sole reason why I am even rating this on google. I sincerely think...Read More
Jazmin Villarreal
Jazmin Villarreal -Google user
9 months ago
Xsport used to be one of the best gyms! It’s giving planet fitness nowadays! I’d actually prefer planet fitness for the prices and similar resources. No towel service not even for premium membership or people that use the spa. The spa equipment I had to...Read More
Laura Renaldo
Laura Renaldo -Google user
10 months ago
Just rejoined XSport after a 15 year hiatus. Not too much has changed but this specific gym is in horrible shape. It smells, elevator is out, equipment is dated and not functioning well. The water rower has no water. Things like that all over the...Read More
Jason Gray
Jason Gray -Google user
a year ago
Been going here for about 6 months now. This gym is always dirty. Equipment is constantly ripped and rarely replaced. Attachments (especially rope) are always missing. Machines out of order for weeks at a time. There are so many TVs in the gym but less...Read More
shawn luo
shawn luo -Google user
8 months ago
So I recently moved to the city and need to find a new gym. Despite the low review I still want to give it a go so I signed up for the 7 day free pass. When I got to the gym, instead of having...Read More
Victoria Washington
Victoria Washington -Google user
11 months ago
This gym use to be the shhhh but unfortunately after Covid-19 they didn’t have the same up keep when they did when it first open.Some of the machines are still old and not up to date and the Jacuzzi doesn’t have the same effects and...Read More
koko BLuu
koko BLuu -Google user
a year ago
If you can avoid state st xsport…please do!I hate to leave such a poor review for my ppl but I’m sorry These ppl are scam artists & The workers are freakin creeps! They will do whatever to reach quota….even if it means doing fraud!...Read More
Mike Coleman
Mike Coleman -Google user
a year ago
I recently rejoined last summer after initially being a member back In 2011-2012. It was a much better gym back then, it was clean, equipment wasn’t broken. They even had a smoothie bar for pre or post workout.Now it’s just a ghost of itself, the...Read More
Chris Bradshaw
Chris Bradshaw -Google user
10 months ago
Gross. Look through the pictures here and you'll get an idea what yer in for.Good amount of broken worn out equipment, almost no one puts weights back or wipes down equipment. The 4 kettlebell I could find were just scattered wherever and the weight was...Read More
Rebecca Galliano
Rebecca Galliano -Google user
a year ago
I joined Xsport fitness on Friday June 30th, 2023 canceled my membership by middle of July 2023. I was immediately excited about the opportunity to join a new gym after just moving to Chicago. However, I was quickly disappointed after just a few visits that...Read More
simon blanco
simon blanco -Google user
a year ago
Came here because I just moved to the area and wanted to explore gyms nearby, I usually go to equinox but wanted to check out something closer to my house. After waiting for a good 5-10 min for a sales associate he said I can’t...Read More
Oluwajimi Gordon
Oluwajimi Gordon -Google user
a year ago
By far the worst xport in the Chicagoland area. Extremely filthy and unsanitary, inattentive staff that do an awful job running and managing facilities, something is always broken or not working at this location. It’s overcrowded and no one puts their weights back and a...Read More
Shadow TheSensei
Shadow TheSensei -Google user
a year ago
I’ve been at this gym for a couple months now and I actually really like it…it’s pretty dope…..it’s affordable and the different membership prices are good to work with👌Though in the mens locker room….it can be a hit or miss with the cleaning but for...Read More
Curtis “North” Richie
Curtis “North” Richie -Google user
2 years ago
I've been going to this gym since 2015, even worked for them at one point, and I must say it's one of the best gyms I've been to. I like how the amenities are separated between stores and the staff is awesome.I'm also going to...Read More
Frank
Frank -Google user
a year ago
I recently joined XSPORT, and I have the Black Premium membership. It allows me to visit any XSPORT throughout the city and suburbs. For the most part every location I visit has been an amazing experience. Sadly, this was the first time I left angry...Read More
Bre Barlow
Bre Barlow -Google user
a year ago
This place is a disaster, I wouldn’t recommend for anyone. I have so many complaints. One is that I witness a non service dog on turf, Xsport never sanitize turf or any areas in gym. They have construction tools all over the establishment where my...Read More
xxkumokoxx
xxkumokoxx -Google user
a year ago
The bathroom on the gym floor is constantly dirty. Paper towel is left out by the hand wash counter because the dispenser is broke and never fixed. One of the three bathroom stalled is always broken. Toilet paper runs out quickly and never refilled. The...Read More
Laina Fox
Laina Fox -Google user
a year ago
Been a member for years and in true top of the year fashion wanted to get back in the groove. I hope there is a missing operations manager or they are hiring a new cleaning crew. Coming to the gym and equipment and spray bottles...Read More
Jaclyn Lennon Papadakis
Jaclyn Lennon Papadakis -Google user
a year ago
I’ve gone to South Loop Xsport on and off over the years and I think it’s great - it’s 24/7, it’s affordable, and it’s just easy to always get a good workout in. I started training with personal trainer Rashad Hatcher a few years...Read More
Damianus Lamont
Damianus Lamont -Google user
2 years ago
Are there a standard club. Definitely bare minimum maintenance. Staff is basically all sales only no real customer service. Bathroom is always dirty and wet. I have been going here for 5 years and I have seen someone mopping once. Machines are usually broken or...Read More
got com
got com -Google user
2 years ago
It was great to be able to purchase a day pass and enjoy the pool and morning class. Staff was very helpful abd friendly (Carla). The location can boast the enormous size, however it would benefit from touch - ups of the pool (very silent...Read More
Ilyaan Kheraj
Ilyaan Kheraj -Google user
a year ago
Worked out here a couple times when I was in Chicago, very good for its price.- Many machines and good amount of space- Only 3 squat racks- Turf area with sled etc- Good value- Can get decently crowded at peak hours
Salvador C.
Salvador C. -Google user
2 years ago
This place has the potential to be great, the equipment, the space, I can get a great workout here for sure! What is bad is the staff, little to no enforcement of the rules, the clientele can get out of...Read More
Tiffany
Tiffany -Google user
a year ago
This location is very disappointing. I expected more due to location and price. It’s not very clean here. The equipment is typically not working (treadmills in particular). The weights are never racked (an employee and patron issue).Despite that, there’s free garage parking and the atmosphere...Read More
DeltaWhsky5811
DeltaWhsky5811 -Google user
2 years ago
Been a member here for roughly 7-8 years. Dependable workout location…24 hours, usually clean, much safer when we had plainclothes off-duty CPD in the evenings, but I digress.Great gym experience until I had to prove vaccination. Would have been 5 stars if XSport had not...Read More
Douglas Kutsko
Douglas Kutsko -Google user
5 years ago
I went to this gym on 7/5/19 with my fiancé. We’re from out of town and just needed a day pass. Although it is a great gym with just about anything you could want, the front desk crew was enough to make you not want...Read More
Caroline Broeren
Caroline Broeren -Google user
4 years ago
Good variety of equipment and classes, though more early morning options would be appreciated. Kept relatively clean and staff is attentive. Validated parking (2 hrs daily) in garage attached to building is essential for the location and appreciated. However, I am annoyed that spa services...Read More
Michael “B1g 5hot” Magee
Michael “B1g 5hot” Magee -Google user
3 years ago
Front desk staff is rude an unprofessional. The parking validation was not working, so the girl at the front desk told me to go ahead and work out and that she would take care it after I finished my workout. Well after my workout she...Read More
donna sagna
donna sagna -Google user
7 months ago
I brought my 65 year old mom to the xsports this morning on 8th and state in Chicago. When I got there, I was told that my mom had to be a member in order to swim and in so many words - no guess...Read More
Ryan Sullivan
Ryan Sullivan -Google user
7 years ago
I've been going here for about six months now, so I feel I can confidently review it. It does not deserve all the bad ratings it's been getting.When signing up, the sales agent was serious but informative. He gave me the prices and answered my...Read More
Mark Haddad
Mark Haddad -Google user
4 years ago
Great gym for in and out work. Not the gym you would want to shower and change in. Much less step in the pool or steam room. That’s even if the steam room works. Customer service made me take 2 more stars away !!! Spa...Read More
Dan Reyes
Dan Reyes -Google user
8 years ago
It's a good gym for the amenities you get and the location it is in vs. what you pay at other gyms with limited business hours. I always see staff members cleaning and maintenance staff working on whatever needs to be fixed. The steam room...Read More
brianne Fondren
brianne Fondren -Google user
2 years ago
I love it cuz its the ONLY 1 with a indoor track for those cold months. Everyone is always friendly at this location, others as well. This is the main one I use. Get membership where you pay for 1 yr and...Read More
Heather
Heather -Google user
2 years ago
Tanning beds are always broken. You get up there and are ready to tan and the bed won’t turn on, then the front desks staff tell you’re trying to turn it on wrong (there’s a start and stop button, not difficult to figure out) and...Read More
xandra redden
xandra redden -Google user
2 years ago
Pros - Convenient ( cheap, plenty of equipment, plenty of space in the early morning/late evening, & plenty amenities).Cons - customer service & just the people overall that come to this gym.5 stars goes to the Piper Alley location. Longer drive but better vibes.
Michael F.
Michael F. -Google user
a year ago
This place used to be the best, now... freeweights never has a matching set, attachment for cables are all missing. Machines are all old. Only update I seen are some wall graphics added like common do something better with our membership money. Literally have a...Read More

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