I recently visited Beauty Creations by Kenzie for a bleach and tone treatment. Despite discussing my expectations and hair history, the results were poor. Kenzie ignored my post-treatment messages, prompting me to share my experience. Initially, she said my hair would be a caramel tone...
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I recently visited Beauty Creations by Kenzie for a bleach and tone treatment. Despite discussing my expectations and hair history, the results were poor. Kenzie ignored my post-treatment messages, prompting me to share my experience. Initially, she said my hair would be a caramel tone after the first session, but later claimed she could achieve a light blonde color like my roots in one session. However, the final result was a brassy, orange color. When I expressed my dissatisfaction, Kenzie suggested adding a dark blonde color over the existing mess. I'm disappointed in her unprofessionalism and lack of accountability. She blamed the poor results on my inquiry about the treatment duration, which I never mentioned as a concern. Kenzie also made excuses, citing our initial conversation from September 2024, despite assuring me of a different outcome during my appointment. I'm sharing this review to defend myself against her false claims and to highlight her unprofessional behavior.(more detailed reveiw will be up on Facebook soon) (she enabled reviews on her fb page after I said I would make a reveiw )