Revision next day (2025-08-30):
My wife returned and had her concerns addressed by a different employee. Olivia was amazing and ended up resolving all of her issues. + 3 stars.
I highly recommend specifically requesting Olivia for anything color related.
Orignal post (2025-08-29):
1. Foils kept falling off my...
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Revision next day (2025-08-30):
My wife returned and had her concerns addressed by a different employee. Olivia was amazing and ended up resolving all of her issues. + 3 stars.
I highly recommend specifically requesting Olivia for anything color related.
Orignal post (2025-08-29):
1. Foils kept falling off my wife's head. Foils removed inconsistently resulting in a patchy end result.
2. Employee insisted on toning cool instead of warm thus ignoring main requested service.
3. Curled my wife's hair when she specifically and repeatedly to be straightened.
4. Bleached my wife's shirt and pants beyond repair.
5. Ripped hair out of her head on multiple occasions
3 hours and $200 for poor service.