This company are a bunch of fraudulent crooks! I had them for 6 months. It came time for renewal and they were giving me different numbers than the insurance company (First Chicago) they placed me with. It went from $289 to $346. With First Chicago,...
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This company are a bunch of fraudulent crooks! I had them for 6 months. It came time for renewal and they were giving me different numbers than the insurance company (First Chicago) they placed me with. It went from $289 to $346. With First Chicago, my premium actually went down. So i communicated directly with First Chicago to do my renewal. and it was supposed to be $264 a month.
Now come to my February payment, I'm being charged $304. When I first called she said it was because Insure on the Spot was charging me an account renewal fee. I told her I paid my renewal in full and had screenshots to prove it. She then placed me on a 35 minute hold and returned to the call to tell me she was wrong, it wasn't a renewal fee, but that my Monthly is now $292 plus a $12 monthly fee and that she emailed me an invoice. The invoice she sent me was nothing I have ever seen before and was FAKE. I then told her she made a fraudulent invoice and that I would be reporting the company to the state.
Once my call with her ended, I immediately called First Chicago. I explained to her what happened and she looked into my account. She saw the FEE that the woman from Insure on the spot said wasn't there. She then connected us on a threeway call with them again. AGAIN, they tried to lie and say my monthly payment was $292 (They didn't know the First Chicago rep was on the line). When she heard the lies she told them my payments are supposed to be $252 plus the $12 monthly installment fee. The rep from insure on the spot said theres nothing she can do to Change it, as her manager said no. I will be reporting all this, with a statement from the agent from First Chicago. WATCH YOUR INVOICES!!! THEY ARE CROOKS!