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Inland Northwest Insurance is an auto insurance agency in Spokane Valley, WA.

Inland Northwest Insurance Review Summary

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5
(34 Reviews)
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Gary Thams
Gary Thams -Google user
2 years ago
I have been with Inland Northwest Ins for 10 years now. Bill has been professional and knowledgeable for all my insurance needs. It's a pleasure to do business with a company that truly cares about their clients and offers alternatives when requested.
Paul Jones
Paul Jones -Google user
10 years ago
Katie is our agent and is amazing. She makes us feel like we are her only clients. She helped us move our 20 year old twin daughters to their own policy which ended up saving us both money over an already great rate!...Read More
Chris Blaylock
Chris Blaylock -Google user
5 years ago
I originally received a quote from Katie and the cost was pretty similar to what I currently had. Then a few months went by and i received a call and Katie stated she had re-ran our information and a ticket had dropped off and...Read More
Patrick Tutwiler
Patrick Tutwiler -Google user
10 years ago
I've been with Inland Northwest Insurance for about three years. I was thrilled when I originally found them. They were very thorough and knowledgeable. Since then they have been wonderful about staying in touch and handling every need. They have...Read More
Ann Sharley
Ann Sharley -Google user
Edited 7 years ago
This is THE BEST insurance agency around! Highly recommended! We get our commercial insurance from Inland Northwest - we're an Archaeology firm so a little atypical but Steve Florance and his crew figured out just what we needed. Several times a year...Read More
David Cahill
David Cahill -Google user
10 years ago
My wife and I have worked with Katie Darby at Inland Northwest Insurance on several policies now, and just when we think she can't get any better, she outdoes herself again. First, she's a pleasure to work with: personable, kind, understanding & patient. Second, her...Read More
Wade C
Wade C -Google user
8 years ago
As a first time homeowner I was more than impressed with Bill Smith's knowledge and patience. Bill took the time to answer my questions and guide me through the process. The homeowners and auto rates quoted by Bill were from reputable companies and...Read More
casey finley
casey finley -Google user
6 years ago
I love the 1 month in advance notice, and your follow up on time sensitive issues. You, Leanne,and Shanon are a great team of people to work with. Steve has always gone out of his way to help us get the best policy available. Thank...Read More
Connie Bergman
Connie Bergman -Google user
7 years ago
Best service in town! Thanks to Bill Smith for helping with all of our family members for years! He always takes the time to find out exactly what we need and gets to know us in a personal way. Shannon is very...Read More
Rosemeri Reinehr
Rosemeri Reinehr -Google user
9 years ago
I'll give "only" 5 stars to this insurance because there are not more stars to rate it! I look all over for a broker to help with my business insurance and Steve Florance was the only one who was able to help me with it. So very...Read More
Randal Sitton
Randal Sitton -Google user
6 years ago
Just love the exceptional service that Bill and his staff provide. They are on top of stuff and get it done. They are low pressure and give you honest opinions about coverage options. I’m not sure how long we’ve been with Inland now but it’s...Read More
TerryCarol Johnson
TerryCarol Johnson -Google user
3 years ago
Appreciate the friendliness of Bill and staff at inland northwest insurance. We received excellent service. Having been in the business ourselves we recognize good service. Thanks to all of you. We would recommend insurance to anyone.
Kristine Burrill
Kristine Burrill -Google user
8 years ago
Been with Inland Northwest Insurance for many years now. They are friendly and helpful! Bill goes above and beyond to help us with home and car insurance and it is very much appreciated!
Patrick Kraft
Patrick Kraft -Google user
12 years ago
Steve Florence and his staff are the best. Our agencies have worked together on a number of accounts with Inland NW Insurance and have found their customer service to be outstanding.
Bob Gruber
Bob Gruber -Google user
7 years ago
When the National Grange stopped issuing commercial policies all subordinate granges were left scrambling for coverage. Katie at Inland Northwest Insurance found new coverage for us and in subsequent policy periods refined the coverage by …
Daniel Mendoza
Daniel Mendoza -Google user
10 years ago
Pros: Customer service was polite and patient, communication is detailed and fluid, agents are accomplished and organized. …
Shane Hughes
Shane Hughes -Google user
Edited 6 years ago
I have been so impressed with Bill. I am in the process of bringing over my various insurance policies, and he has taken the time to go through each one with me and discuss where my coverage is adequate or where it could/should be bumped...Read More
Henry Schuldheisz
Henry Schuldheisz -Google user
2 years ago
Steve was such a gem to talk with and he understood our struggles with finding a good insurance. I recommend him to anyone looking for a personal and honest insurance broker.
Erin Foss
Erin Foss -Google user
6 years ago
I really love how our agent is always available for us. How I can call anytime to talk with him to ask him questions, email him and I get a quick response back and he is always available for face-to-face meetings. We really love our...Read More
Thomas Hennick
Thomas Hennick -Google user
9 years ago
Katie Darby is a pleasure to work with. She is resourceful and looks at the big picture, yet pays superb attention to detail. She just plain does a great job.

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot