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Illinois Department of Human Services is a social services organization in Skokie, IL.

Illinois Department of Human Services Review Summary

The summary is generated by AI, based on reviews.

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(714 Reviews)
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Jason DelaRosa
Jason DelaRosa -Google user
5 years ago
A lot of changes here, new remodeled space. Faster system than before. Well organized and no more long waiting in line. I came in and out within 3-5mins. Good job on the big improvement. Customer service is great to focus on and for that, i...Read More
Asher Dordek
Asher Dordek -Google user
4 months ago
They are now located where they say they are going to be located. 45 minutes minimum is the time just to work with a case worker. Plan ahead and go in the early morning.
Laura Glenn
Laura Glenn -Google user
a month ago
I walked in to IL DHS today at Lincolnwood and was greeted immediately by Ms Desai. I needed to talk to a manager and she was able to assist me. Ms Desai was kind, professional, direct with information and proceeded to help me resolve an...Read More
Augustina Pagan
Augustina Pagan -Google user
a month ago
This new dhs department is a great place very helpful workers the wait is not extremely long it was a good choice to relocate this place
Iqbal Singh
Iqbal Singh -Google user
6 months ago
Very nice and helpful staff as well as managers. Mrs. Desai was able to untangle the complications in my case and get me a decision very quickly. Very grateful for the kind attention. An additional detail: If you have been waiting a long time and don't...Read More
aparna kolachana
aparna kolachana -Google user
6 months ago
It’s my pleasure to leave the great words about all of the staff there ! specifically Mrs. Desai I know her since 7 years when I was pregnant i met this wonderful lady she was an angel in my life she helped me with my...Read More
XXXMESSI
XXXMESSI -Google user
5 months ago
I was renewing my benefits and scheduled to receive a call from the DHS office. They never called me and on that same day they uploaded documents saying I was denied for benefits then they sold my identity. Once I finally spoke with someone they...Read More
Samsungphone afghan
Samsungphone afghan -Google user
6 days ago
It is one of the worst IDHS offices that I have seen in Chicago. It takes so long to call you.
Queen
Queen -Google user
5 months ago
I was supposed to receive and interview call yesterday and I never got it and on top of that it was supposed to be by 1pm - 2pm never got the call and I don’t see any pending benefits so im assuming they just denied...Read More
Michelle Bandura
Michelle Bandura -Google user
9 months ago
I came in on Friday because my coverage from another insurance company was terminated, and I was left with no health insurance. The wait didn’t take long, and everyone I spoke to was so caring and understanding. Mrs. Desai (manager) took over my case and...Read More

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot