Tony Hickman repaired our gas leak on December 1st. Our problem had been discovered a week earlier during routine annual maintenance of our furnace. We initially had another plumber (a large operation in Rockwall that sounds like food and claims everyone loves them) who began...
Read MoreTony Hickman repaired our gas leak on December 1st. Our problem had been discovered a week earlier during routine annual maintenance of our furnace. We initially had another plumber (a large operation in Rockwall that sounds like food and claims everyone loves them) who began the repair, but what started as a one-leak repair turned into two, then three. Each leak was running up the cost, and at that point I put a halt to the work until I could talk to my insurance company and get some other estimates. After finally taking some time to examine the rest of the pipes (they ended up being at our house for about 13 hours), that first plumber claimed we had 8 additional leaks that needed repair, quoted us a 5-digit amount for the repair, but couldn't guarantee that more wouldn't be needed. They recommended a total replacement of our pipes at a cost of $29,000!
We reached out to Tony at the recommendation of a longtime friend and neighbor. He came out the day after I dismissed the first plumber and gave us a much more reasonable estimate. He found 5 more leaks (not 8.) Tony was a godsend. He worked very efficiently and charged us about a third of what the first company wanted for the 8-leak repair. The system passed the city's inspection, and we were able to get our gas back on. I found Tony Hickman to be honest, fair in his pricing, and friendly. We have decided to make him our go-to for future plumbing needs. Thank you, Tony!
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