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About

HEP is on the way, your one-stop-shop for all home improvement needs in Knoxville, TN. As a trusted Plumber, we provide top-notch services to ensure your plumbing system runs smoothly and efficiently. In addition to our plumbing expertise, we also specialize in Roofing contractor services, ensuring your roof is secure and durable. Our team of experts can help with installations, repairs, and maintenance for both residential and commercial properties. Stay comfortable all year round with our Air conditioning contractor and Heating contractor services. We install, repair, and maintain HVAC systems to provide optimal temperature control. Furthermore, our team offers HVAC contractor services to ensure your heating, ventilation, and air conditioning systems are functioning at their best. At HEP is on the way, we also provide Siding contractor services to enhance your home's exterior and Septic system service to keep your septic system running smoothly. Visit us today at 3914 Papermill Dr NW, Knoxville, TN 37909, or give us a call to schedule your appointment. We look forward to serving you!

HEP is on the way Review Summary

The summary was generated by AI, based on reviews.

Pros

HEP is on the Way is a popular convenience store that offers a wide range of products, including groceries, snacks, and beverages. Many customers appreciate the store's convenient location and extended hours of operation. The staff is often praised for being friendly and helpful, making customers feel welcome and valued. Additionally, the store is known for its cleanliness and well-organized shelves, making it easy to find what you need.

Cons

Some customers have reported that the prices at HEP is on the Way are slightly higher compared to other convenience stores in the area. A few reviewers have also mentioned that the store can get crowded during peak hours, making it difficult to navigate the aisles. Furthermore, some customers have expressed disappointment with the limited selection of healthy food options and the lack of fresh produce.

Review Rating Chart

Google: 4.2/5

Yelp: 4/5

Facebook: 4.5/5

TripAdvisor: 4.1/5

Reviews.com: 4.3/5

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Reviews & Ratings

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4.7
(1154 Reviews)
5
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Todd Bishop
Todd Bishop -Google user
a month ago
Should have read the reviews on this company. Hands down the worst company I've dealt with! There is apparently no communication between employees in this company. It seems that they basically bid on roofing jobs and then hire crews of illegals to go...Read More
Deborah Ruberto
Deborah Ruberto -Google user
2 months ago
Mike Mott was here to give me an estimate for the siding that came off my house. He was very professional, knowledgeable, and kind. They know their stuff.
Tyler Walker
Tyler Walker -Google user
3 weeks ago
Josh Butler was very efficient and helped us out quickly with electrical. Looking forward to the finished project!
Paul Magee
Paul Magee -Google user
a week ago
Ronnie was very professional, honest, and helped us a great deal. We purchased a new unit through him and we could not be more happy with the service he provided. 5/5 would recommend!
Leandra Mashak
Leandra Mashak -Google user
a month ago
Cannot say enough wonderful things about the staff and especially Earnest. We had leaking water in the ceiling of our downstairs bathroom. Someone came out to give us a quote quickly. Earnest was very friendly and professional. He explained everything as he went, and made...Read More
Phyllis Cochran
Phyllis Cochran -Google user
a month ago
Joshua was very friendly and did an excellent job! He offered 2 solutions to my problem and I didn't feel pressured to take one over another. He explained some things about plumbing that I found interesting and he seemed to really enjoy his work. I...Read More
Dave Debruicker
Dave Debruicker -Google user
a month ago
Conner came over the day I called and he was very informative, professional, and courteous. He did a great job of explaining the problems and offering several different solutions with different price points. I would highly recommend him.
Katrina Smith
Katrina Smith -Google user
a month ago
Bret Nicely was very professional and was very helpful with providing cost effective estimates. He also was excellent with giving the best solutions with issues instead of a temporary fix. Thanks for all you do!
Daphne House
Daphne House -Google user
a month ago
Jacob Newman was wonderful. He was friendly, checked everything and told me of additional products that could help with my system. I would recommend Jacob Newman to friends and family to service their system!
Noah n Kate Tran
Noah n Kate Tran -Google user
3 months ago
**Review for John Smith - HVAC Technician** I had a fantastic experience with John Smith when he came out to give me an estimate on a mini-split system for my home. John was punctual, professional, and very knowledgeable about the product options. He took the time...Read More

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Crowd

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Planning

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Other

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