I came home to standing water in my utility room on Thursday night, shut the electricity and water off to the hot water tank and then started calling and messaging plumbing and heating companies around 6:30pm. I was able to schedule an appointment with another...
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I came home to standing water in my utility room on Thursday night, shut the electricity and water off to the hot water tank and then started calling and messaging plumbing and heating companies around 6:30pm. I was able to schedule an appointment with another responsive company for Friday between 8am - 12pm, but that was not ideal. Fortunately, G & C Plumbing and Heating contacted me first thing Friday morning (about 7am) and told me they could have a technician there between 7:30 - 8:30am, so I canceled the appointment with the other company. I wasn’t able to track their arrival time because of some sort of server problem, but received a text message when they were about 15 minutes away from my home. Sully and Jack showed up about 8am and did an excellent job explaining my options and then replacing my hot water heater after removing the standing water. Everything took about 4 hours, but they were friendly, polite, and professional. Hopefully I won’t have to have them back to fix a water heater but would do so without hesitation if needed.