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Freeway Insurance is an auto insurance agency in DeSoto, TX.

Freeway Insurance Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.8
(231 Reviews)
5
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1
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LaTosha Smith
LaTosha Smith -Google user
2 weeks ago
I called in yesterday and got the sweetest, kind young lady by the name of Marisol. She was very patient with me and she took her time in finding what will work for me.
michele parker
michele parker -Google user
4 months ago
This Office and the Team are very helpful, professional, knowledgeable, & Patient. I have been with them for a few years and the Service just gets better with time. They will definitely work with you and find you the best rates and insurance policy. I...Read More
eddie leon
eddie leon -Google user
4 months ago
Perla in the Duncanville of was awesome. She was very friendly and never answered that she didn’t know. Answered every question as patiently as possible. I highly recommend her as your agent. Thank you Perla!
Dulse Perez
Dulse Perez -Google user
2 months ago
Blanca Padilla is the best person who can help me get my insurance 100% recommended the best in customer service. She is very friendly, and very professional
Chely Rodriguez
Chely Rodriguez -Google user
2 months ago
Blanca is a very nice young lady , so helpful and answered all my questions. I will definitely give her a call again.
Aaliyah Blood
Aaliyah Blood -Google user
a month ago
Yonathan has great customer service, i have been working with him a yr+ and he gets me great quotes
Ngoc Nguyen
Ngoc Nguyen -Google user
a year ago
Karla was awesome! I was highly impressed and satisfied with this agent’s service. She delivered customer satisfaction with such grace, and the wait didn’t seem that long because of how kind she was. I will definitely continue with this company only because of her service!
Felisha Robertson
Felisha Robertson -Google user
a month ago
Thank you for helping us find a great price, come see Chris!
John Jaime Bravo Urgelles
John Jaime Bravo Urgelles -Google user
4 months ago
Perla is execelent agent very helpful, well informed and took good care of my situation with my insurance
Paul Moore
Paul Moore -Google user
11 months ago
The agent was awesome. We walked in with an insurance company we were not happy with and left 20 minutes later, smiling... with a different company. Karla was amazing!
Chantel Cadena
Chantel Cadena -Google user
4 years ago
I am so satisfied! I was not expecting to get such a great affordable and convenient rate, the agent Dulce she was so helpful. She really worked with me to get what I needed on a Sunday! Now that's dedication to customer service. I am...Read More
Value
Brianna Brown
Brianna Brown -Google user
5 years ago
Esperanza was so nice and amazing ! My mother pays for our insurance and recently we got into a disagreement and she would not send me the insurance card and my tags are expired. After explaining this to her she was so helpful. I contacted...Read More
Responsiveness, Quality, Professionalism, Value
Chino 4ntrax
Chino 4ntrax -Google user
2 years ago
Great customer service answered all my questions and made sure I felt comfortable with my insurance plan. Selena made the experience a 5/5 for me. She had me in and out with a great rate that fit my needs and was patient with me the...Read More
Cynthia Finister Salako
Cynthia Finister Salako -Google user
a year ago
I experience a great feeling. My agent was very helpful. She taking time out. To explain what I didn’t understand. She was super. Thank you Very much
Rafael Peña
Rafael Peña -Google user
a year ago
Emily was quick and easy to deal with , very professional and gave me the best rate. I had called 10 other insurances before I got to her, I wishe I would have called her sooner.
Shane
Shane -Google user
6 years ago
Ms. Diana was the sweetest agent I have encountered, please give her a day off next week! She deserves it! Excellent voice, and service. Definitely needs a good pat on the back. I will come to this company once my policy is up!
david cortez
david cortez -Google user
7 years ago
I would like to thank Diana Arrona for her help getting my policy started. She was very knowledgeable and patient with all my questions. She made me feel welcomed and is a really nice person. I would recommend her to my friends and family.
Arthur Thompson
Arthur Thompson -Google user
a year ago
Emily is the best . She put up with my last minute demands at the end of the day. Gotta love her great customer service. I’ll be back for sure.
Ariana Lopez
Ariana Lopez -Google user
a year ago
Karla is amazing, she has excellent customer service. I am super happy that I switched over to Freeway insurance with these great prices.
Norrette Ford
Norrette Ford -Google user
11 months ago
Carla was well informed & very good customer service. Only issue was the office may need plumbing checked cause it smelled like human waste.

Features

Service options

check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible seating