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Fred Loya Insurance is an auto insurance agency in Pflugerville, TX.

Fred Loya Insurance Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.3
(37 Reviews)
5
4
3
2
1
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Nancy Robles
Nancy Robles -Google user
6 months ago
Every time I call to try to make a payment I get referred to their online website. If I wanted to make a payment online I wouldn't be calling. Zamora is very rude. She said she was very busy. Doesn't take more than 5 minutes...Read More
Jason Swindler
Jason Swindler -Google user
2 years ago
Ya know the customer service issues are typically related to the fact that they only have 1 rep most days; the delays are somewhat understandable. Unfortunately however they create their own problems with some of the most ridiculous policies and rules that are different than...Read More
Sarah Richardson
Sarah Richardson -Google user
5 months ago
Friendly and helpful. Good insurance rates.
Michele Mason
Michele Mason -Google user
6 years ago
I've carried "Fred Loya" before until I was able to afford 1st class service on site & a more personal agent at my back. BUT, I give them 2 more stars for not holding your credit rating against you! The staff are friendly & dedicated...Read More
Motrhead0901
Motrhead0901 -Google user
6 years ago
Had Fred Loya for about 5 years. Very dissapointed with this company. Every 6 months the premium price would increase just a bit. In the last renewal it went up all the way to 296 a month for full coverage on 2 cars. Got a quote...Read More
Mory
Mory -Google user
6 years ago
The worst of the worst! My husband bought a new car and when he called from the dealer to add the new car to the insurance they told him they could not do it over the phone. We come to the office. Waited for over...Read More
Jason Kelley
Jason Kelley -Google user
a year ago
Friendly staff and very helpful. Thank y'all for all your help in getting me the correct policy for a great price.
Yadi Espinosa
Yadi Espinosa -Google user
10 months ago
Do not go with them!! Cheap because u get what u pay for...and there is ALWAYS NO manager!!
S.K. caraway
S.K. caraway -Google user
a year ago
I needed roadside assistance and these people are closed with no emergency number til Monday??? Why am I paying for a service they cant fulfill???
SanJuana Chavez
SanJuana Chavez -Google user
a year ago
Love working with Erica. Great lady, good personality!

Features

From the business

check icon Identifies as Latino-owned

Service options

check icon Onsite services
Online appointments

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Amenities

check icon Gender-neutral restroom

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Other

check icon LGBTQ+ friendly
check icon Identifies as Latino-owned