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Fred Loya Insurance is an auto insurance agency in Webster, TX.

Fred Loya Insurance Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.6
(34 Reviews)
5
4
3
2
1
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Dre Day
Dre Day -Google user
2 months ago
Doesnt even deserve 1 star but the lowest i can go with. (Marina) want it take picture for liability insurance so ask why and the attitude and rudeness was rele9ntless,acting like she own the store i need it insurance and when with it,but i...Read More
Jennifer Orozco
Jennifer Orozco -Google user
a year ago
Annahi is very knowledgeable and patient with rude and ignorant customers who don't know how to handle themselves. If she doesn't know the answer, she'll find it out quickly and get back with you. Made the enrollment process seamless and easy. Thank you Annahi!
Darron Smith
Darron Smith -Google user
3 years ago
Agent Jesus Katz did an excellent job. He was courteous and friendly. He was able to answer all my questions and talk me through several processes. Thank you Mr. Katz for a job well done.
Montreal T
Montreal T -Google user
a year ago
Low rate insurance a plus didn’t have my car to long after I found them they couldn’t insure my new car unless I brought it to the office but I don’t know how I was supposed to drive it off the lot with no insurance
Garrett Ballentine
Garrett Ballentine -Google user
a year ago
Rude unprofessional and didn’t seem very helpful been using this location for many years. Walked in to a girl playing on her phone and another doing school homework. Will never be using this location again.
Rich Galbraith
Rich Galbraith -Google user
2 years ago
I called over and over and over, nobody ever answered the phone,I got insurance elsewhere, if you can't answer the phone when I'm trying to purchase insurance,what's gonna happen if I have an accident and need your help.
Karen Alvanez
Karen Alvanez -Google user
2 years ago
I've been trying to get ahold of someone for days. Don't bother calling as they don't even answer the phone. And Jackie was the only one who finally answered just to hang up.
Karla Denise
Karla Denise -Google user
2 years ago
I've been with Fred Loya for about 6 years now.... and the service is awesome all the way around
Furman Capps
Furman Capps -Google user
2 years ago
As long as you are not trying to call the office, they are great. Don't bother calling, Instead do yourself a paper just go in the office.
Johanna Westermeyer
Johanna Westermeyer -Google user
5 years ago
I would have kept this ins but they wanted 185 just to add a new car to it and was 20 dollars more a month than Geiko and they did on phone.

Features

From the business

check icon Identifies as Latino-owned

Service options

check icon Onsite services
Online appointments

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Amenities

check icon Gender-neutral restroom

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Other

check icon LGBTQ+ friendly
check icon Identifies as Latino-owned