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Firestone Complete Auto Care is a tire shop in Albany, GA.

Firestone Complete Auto Care Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(281 Reviews)
5
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1
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Jody Yarbrough
Jody Yarbrough -Google user
2 weeks ago
Have been in twice with an Avis Rental car. First time I waited over an hour for an oil change to have someone come in with an appointment and have to wait even longer. The managing partner was rude and not helpful when I...Read More
Deborah Slocumb
Deborah Slocumb -Google user
a month ago
Always a pleasant visit to y Firestone store. They got my vehicle in quickly, solved my issue, and there was no charge. How much better can it get? Thanks so much. You have a customer for life!
Becky Jackson
Becky Jackson -Google user
a month ago
Owner deleted my original review about the horrendous service I received from them along with the mechanic breaking off parts of my vehicle & causing even more damage. Noticed y’all have a sign now that says “We meet or beat any prices” HAHA What a...Read More
Cheryl B
Cheryl B -Google user
4 months ago
Mr Johnathan Wallace was very helpful, patient and respectful.I genuinely appreciated him because it’s rare unfortunately to encounter someone who takes their job serious and treats the customer like they are a human being.I couldn’t remove my keys from my key rings I had all...Read More
Paul Hooker
Paul Hooker -Google user
a week ago
Everyone was cordial and friendly and answered all my questions and diagnosed my issues in a timely manner as I waited for the service to be completed!
John Owens
John Owens -Google user
3 weeks ago
I called the day before to make an appointment and the gentleman that I talked to couldn’t find my name so he told me to just come in the next day that I didn’t need an appointment. So I went on line and set an...Read More
Erica Blake
Erica Blake -Google user
7 months ago
I came in because my car’s ac is blowing cold air and then goes hot. Back and forth. I don’t know the African American male name that is there but had an attitude when I said $198 to recharge it and even if that isn’t...Read More
Michael Melton
Michael Melton -Google user
5 months ago
Went in for a alignment and tire rotation, truck still pulled hard right after leaving and tires was never rotated, 2 front tires had wear on outside of tire and back tires was wore evenly when I dropped it off, tires was still In same spot...Read More
Tay Horsley
Tay Horsley -Google user
a week ago
Waste money auto check was horrible paperwork horrible basically didn't give me a diagnostic just said leaking and need cylinder it's better going to good year
KEYANA FAIR
KEYANA FAIR -Google user
9 months ago
Customer Service was top tier despite it being super busy! My vehicle was ready in a timely manner and they even went above and beyond to explain certain issues and resolutions for me which I never got at any other location(in Florida). Greatly appreciated and...Read More

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom

Planning

check icon Appointments recommended

Payments

check icon Credit cards