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Firestone Complete Auto Care in Dickinson

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3.6 (290)

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Firestone Complete Auto Care is a tire shop in Dickinson, TX.

Firestone Complete Auto Care Review Summary

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Reviews & Ratings

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3.6

(290 Reviews)

5

4

3

2

1

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Kristin Blue -Google user

2 months ago

We had a tire emergency on a Sunday morning while traveling. We were waiting at the door when it opened and Justin got us in and we were on the road in about 26 minutes. I sincerely appreciate it. Firestone has been...Read More

Paul S -Google user

a year ago

I was on an out of town trip when I realized that I had a headlight out. They got me in, on the spot, and even threw a zip tie on something for me (I requested it, they don’t fix things with zip ties) for...Read More

Alyssa Kelly -Google user

2 months ago

people were nice it was quick overall good.

Transmission

Jose -Google user

8 months ago

It was very busy just to start. The guy behind the counter had a gazillion things to do and deal with and kept professional at all times. The mechanic came to get my vehicle was such a great and nice person. Was busy due to...Read More

Garrett Hall -Google user

6 days ago

Justin was super cool an quick

Tires…

Peter&Beth Esh -Google user

3 weeks ago

Collin that works in the Customer Service area was very helpful and friendly. He went above and beyond to make our experience a great one. We brought in both our cars for their annual state inspection and they were done efficiently and we...Read More

Service not listedGreat price

Kelley Forsythe -Google user

3 weeks ago

⭐⭐⭐⭐⭐ Firestone Tire Shop is absolutely top-notch! From the moment I walked in, everyone was incredibly kind and helpful. They made the whole process smooth and easy and made sure I left safe! Highly recommend! 🔥🔥🔥 Colin & Joseph thank you so very much!!!!

TiresGreat price

Frannolia Henry -Google user

6 days ago

Joseph has good customer service. I came in just to get air in my tires and check my tires and he told me like there was a nail in there it was no charge like just awesome and good customer service thank you

J Luco -Google user

a month ago

Dealt with several of the employees. They are always so helpful and professional. They take great care of my 83 year old dad’s 12 year old mini van. Highly recommend.

General repairsReasonable price

Michelle Dove -Google user

2 months ago

I had an emergency with a low tire pressure for my passenger side back tire. Firestone immediately addressed the issue and plugged up the hole. I’ve been going to Firestone at the Dickinson location for easily over 13 years and they have always provided excellent...Read More

Alexxis Simmons -Google user

a week ago

Joseph and Ivan were life savers. They were going to be closing soon, I got off from work and noticed my tire light was on. Come to find out I had nail in my tire. They went above and beyond to go ahead to repair...Read More

Tires

Phyllis Clark -Google user

a week ago

Justin was nothing short of amazing!! I called to get an oil change and as soon as I got there he took care of me! Great customer service 10/10!!

Oil changeGreat price

Meghan Turpin -Google user

a month ago

Such a friendly and helpful staff. Talked with the service manager, Joseph, and he was so helpful and kind. Got me on my way and feeling better about my car. Thank you!

holly powel -Google user

4 months ago

Matthew and Team did a great job with my oil change, tire rotation and inspection while I waited in their nice air conditioned store and watched tv. On top of great service and work they finished EARLY. Thanks Firestone.

Dede Williams -Google user

5 months ago

Brought in a 68 Dodge front end alignment. Had some complications with the age of the van. But they performed the job wonderfully. Above and beyond the measure. The manager gave the best customer service I've seen around, he rolled up his sleeves and personally...Read More

Danny Burnz -Google user

6 months ago

The staff is always honest and trustworthy. The prices are actually reasonable and fair. They always have time for the customer. They do no oversell nonsense for an extra buck. I keep thinking of reasons to go back because I know I will get a fair deal.

David Beadle -Google user

10 months ago

The showroom/advisor team was very friendly and knowledgeable and helped me select a great set of tires. They were able to get me in the same day and completed the service faster than expected. The extended services and warranties are nice because they can...Read More

Theresa Leftely -Google user

a month ago

Always courteous and professional. Honest and upfront on repair costs. Willing to make adjustments when necessary.

Steering & suspension repairReasonable price

Jill Jahn -Google user

11 months ago

I went by and made an appointment for a front-end alignment and dropped off my vehicle on my appointment date, then ran errands and went home. They called me 1.5 hours later to say my vehicle was ready. I was really happy with...Read More

Yasin David Yasin -Google user

4 months ago

Allen was very polite and efficient in the store His smile and happy face is always appreciates by the customer Handling the issue with minimum time We were called back soon when done

isabelle laymance -Google user

a month ago

was a walk in with no appointment. got there around 11:30-12 and got my car fixed and ready to go by 3:30. 10/10 service

Marcus Ortega -Google user

Edited 2 weeks ago

The young man Matthew was very professional at the same time very warm and friendly.Welcome me as a new customer.Treating me as a good friend I really like that. I come all the way from Galveston.Because y'all place was highly recommanded from Rent Wheels and...Read More

Reasonable price

miguel leija -Google user

a month ago

Joseph and will did a great job patching my tire, highly recommend.

Lijah Lee -Google user

8 months ago

They were awesome, had my ram starter changed out with my Silver Rock warranty, I had it towed in on Tuesday evening and it was done by 2 the next day! Great customer service from Matthew and Justin, will definitely be bringing my truck back!

Lena Bruce -Google user

6 months ago

The guys were excellent and made me feel at ease. The prices were fair and I was listened to and respected. The man that did the work talked to me himself! Thank you SOO much!!!!!

JeanE Force -Google user

Edited a month ago

I drive extra to come to this location. Justin and his team are the Best in their trade! Always polite and knowledgeable, they get the job done and quickly.

Karea Williams -Google user

2 weeks ago

Amazing front desk people especially COLEN n Allen

Pankaj Shah -Google user

3 months ago

Customer conscious employee. Got value for money. Quick and friendly service

Yolanda Moore -Google user

2 months ago

Great experience, they really took care of my car.

Cesar Casti -Google user

a month ago

Very friendly folks, very very clean place. Definitely gonna come back

Features

Service options

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Offerings

Oil change

Amenities

Mechanic

Restroom

Planning

Appointments recommended

Payments

Credit cards

Debit cards

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