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Firestone Complete Auto Care in Columbus

4.1 (379)

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Firestone Complete Auto Care is a tire shop in Columbus, GA.

Firestone Complete Auto Care Review Summary

The summary is generated by AI, based on reviews.

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4.1

(379 Reviews)

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Kayla Flores -Google user

a month ago

They were amazing! I called on Friday at 5:50pm because my tire started shredding and all my tires needed replaced. They were able to get me in and taken care of even though they had a hour until closing. The front desk lady Denise was...Read More

L Rel -Google user

2 months ago

Jared review This place is a gem of a God send!!! I don’t trust my baby with just anyone but Jared came highly recommended. So I decided to give them a try, by putting a few new tires I needed. They had the tires on deck in...Read More

Terrell Chandler -Google user

3 weeks ago

Great place to get even the simple things or the big things done. Great stuff and easy to work with. Been using Firestone for over 10 years, with 6 different vehicles in 6 different states. Always great staff, reasonable prices, great work and done right...Read More

Transmission, Tires, General repairs, Wheel alignment, Brakes, Oil changeGreat price

malia sioux -Google user

2 months ago

I have never had a stranger be so kind. There was some confusion about my service and the manager ended up fixing my car at no charge. It was not my intention to get free services but this man’s integrity allowed me to drive off...Read More

Tiffany Algarin Bowers -Google user

a week ago

Always the best service. They were thorough and caught things that another shop totally missed. I have great confidence in this shop.

Tires, Wheel alignment, Brakes

Robert Mallard, Ttee -Google user

2 months ago

Outstanding service from a wonderful group of professionals. Ashley and Denise are very knowledgeable and organized. The mechanics are detailed and very reliable. One of the best location to have maintenance done on your vehicle in Columbus, Georgia.

Tires, Oil changeGreat price

kevin collins -Google user

Edited a month ago

Good prices on tires. If you get an appointment they are done at reasonable time. To inspect my ac was only $10. Im grateful.

Oil changeGreat price

A Wilson -Google user

4 months ago

They were able to install two new tires and a oil change pretty quickly without an appointment. I'm very satisfied with the service I received.

Martha HyattGreene -Google user

Edited 4 months ago

Another 5 stars today 6/5/2025 once again the Manager, now managing Partner Jared and his employees go above and beyond with exceptional service. 6 years now Jared has been a lifeline for me and my 2003 Buick, even when I finally upgrade I will be...Read More

Ayana Tilley -Google user

5 days ago

The manager Jared was very helpful and made sure that I was good and that I left happy with a properly working car.

Steering & suspension repairGreat price

LaShonna Lee -Google user

a month ago

Glenn was very detailed in explanation. He was very kind. Left no questions unanswered. I recommend EVERYONE to come to this particular store!!!

Tires, Wheel alignmentGreat price

Carmechela Rogers -Google user

2 months ago

I get all 3 of my vehicles serviced here and the customer sevice is always amazing. The staff is friendly and the manager Jared is knowledgeable and so helpful.

Tony Adams -Google user

9 months ago

If I could give 10 stars I would! Jared the manager and his team provide the best customer service I have experienced from many Firestone stores I visited. Jared makes you feel like you and your loved ones safety and satisfaction is first and foremost...Read More

Amber Mathews -Google user

3 weeks ago

Consistent, knowledgeable, and fair-priced - this location hits all the high points of a staple business. Thank you all again, for being there when I need you.

Josh Hill -Google user

a month ago

Jared honestly is a very humble and knowledgeable manager and always puts customers first. Best prices in town

Justin K -Google user

4 weeks ago

Had a tire blow up just before needing to catch a flight in ATL. Came by for walk-in service and the staff took care of it quickly. Life saver!

TiresNot sure

Louis Hurst -Google user

6 months ago

After discovering a flat tire on my wifes car it was inflated and taken to Firestone for a diagnosis of the issue. The service was fairly quick (no appointment) and repaired under road hazard coverage ,with an explanation of the repair .

Matthew Strickland -Google user

6 months ago

Thank you Firestone at 1221 veterans parkway and thank you Ashley most of all! I came in for an easy battery warranty and was in and out while being treated with kindness and respect! Thank you so much Ashley we need more people like you!!

Keith Willis -Google user

3 months ago

I'm a long time Firestone customer and yesterday’s visit was a great experience. Service advisor did a great job.

Will Thomas -Google user

a year ago

My wife and I have had the pleasure of being a customer at the 005401 Columbus Downtown Store in Columbus, Georgia. This has been the best experience I have ever had at an auto reps store. Normally Glenn or Jeremy take cares of me....Read More

Jacqueline Waldman -Google user

Edited 4 months ago

The service rep was very courteous. Service completed quickly and wait time minimal. Minimal charge related to problem and offered future support. Later, needed additional service and staff worked with me so I could get more urgent service needed and return another...Read More

PAUL MILLER -Google user

5 months ago

Denise was amazing!! She seemed to actually care about her customers. Awesome job!!!!! She deserves a raise!!!

Jada allen -Google user

3 months ago

Great and fast service. The tech. Neil is so helpful and completely made my bad day so much better!

Brad Harris -Google user

7 months ago

The overall experience was good, The store communication and follow-up was excellent. The only complaint I have was the hand prints left all over the fenders, but I chose not to complain about it as everything else was great.

UCEverything -Google user

5 months ago

Excellent service every time I visit. I trust this Firestone with all my Auto needs. Head on over and check them out!

Lester Howe -Google user

6 months ago

Firestone will treat you right.quality service at a fair price and they als have discounts on services like alignment, oil change, tires,etc.

Michael Sainsbury -Google user

a year ago

Jared was super helpful and polite. He even recommended I come back during a sale to save some money. Was obviously very busy, but maintained a calm and welcoming composure. An excellent guy to have on the team. Give him a raise!

Will L -Google user

a year ago

Excellent service. Had to bring my dad's car in on Sunday before leaving. They did an oil change and inspected the car to ensure it was in good working order. Also replaced the battery. All in 1.5 hours! Awesome! They also provide a discount to...Read More

Robert Mccray -Google user

2 months ago

Very good work and staff do recommend to others and I'm satisfied thanks

Lula Mcclaney -Google user

a year ago

The man at front desk so polite and he was knowledgeable of my situation. He explained in detail what was going to happen and very detailed.The mechanic talk to me and he was polite. I always take my car to be service at Firestone. I...Read More

Features

Service options

Curbside pickup

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Offerings

Oil change

Amenities

Mechanic

Restroom

Planning

Appointments recommended

Payments

Credit cards

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Firestone Complete Auto Care in Columbus

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Firestone Complete Auto Care Review Summary