Closed with the purchase of a house at Executive Title in Winter Haven, FL as chosen by sellers. They executed the wrong contract and did not give me my home warranty. I had to come out of pocket $600 to get the home warranty in...
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Closed with the purchase of a house at Executive Title in Winter Haven, FL as chosen by sellers. They executed the wrong contract and did not give me my home warranty. I had to come out of pocket $600 to get the home warranty in place and was told they would issue me a reimbursement in about a week. Well, a month later I have yet to receive my funds. They say that they can't get a hold of the seller to collect the money that should have been there from the start. Furthermore, they are unwilling to reimburse my money themselves, even though it was their mistake that the incorrect contract was executed. Completely disappointed in their lack of ability to treat customers fairly and in a manner that is professional.
***Update based on owner response***
Mr. Bush, I have dated records showing the addendum was sent to your office prior to closing. Just want to get the facts straight. Thanks