Just received our new roof and gutters from Escex and I am thrilled. I saw a sign in my neighbors yard for Escex and when I asked her about it, she said that she would be seeing her sales rep the next day and that...
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Just received our new roof and gutters from Escex and I am thrilled. I saw a sign in my neighbors yard for Escex and when I asked her about it, she said that she would be seeing her sales rep the next day and that I could talk with him about more information then. The next day I spoke with Josh Hanner and he came by and did a quick look at my roof and felt it was worth a call to the insurance company. He made all the calls and did all the leg work. I din't have to do anything but verify some stuff and sign the contract. The insurance company took a while to get our approval and check (due to COVID) but Josh stayed in close contact through the whole process giving me updates on the status. Once we were on the schedule, everything happened quickly from there. The installers did an incredible job and were wonderful about cleaning up our yard after everything was done. A couple weeks later, we had our gutter replaced and that was an even quicker process because we didn't have to deal with insurance. Overall, I am very pleased with the work and customer service Escex provided and even more so, by Josh. Hopefully I will never have to have a roof replacement again but if I do, I know who to call. FYI, they even have incentives for referring them to your friends.