Renting a car isn’t always easy as 1,2,3 but in working with Sam at the Verona NJ location, that’s exactly what it felt like. Upon pick up she made sure we were happy with the car that was available to us. She made sure it...
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Renting a car isn’t always easy as 1,2,3 but in working with Sam at the Verona NJ location, that’s exactly what it felt like. Upon pick up she made sure we were happy with the car that was available to us. She made sure it was clean and took her time to explain the intricate details of renting a car in a clear and coherent manner. She was incredibly helpful, patient, and professional. Upon returning the car, again we met with Sam. We knew we were going to be in good hands and she made the process even more smooth. It was easy for pick and drop off because of Sam’s level of professionalism and willingness to take care of loyal customers like us. It should be noted that because of Sam we will continue to remain loyal customers of Enterprise. It is my hope that Employees like Sam are appreciated and recognized for their efforts because of her interpersonal skills and level of professionalism, a customer returns to do business. Thank you Sam for helping us with our rental. Much gratitude to you.