Rented a car from Enterprise @ Hawthorne while my own was in the shop for repairs. What could’ve been a logistical headache turned out to be a masterclass in smooth sailing. The repair dragged on for nearly four weeks, but Enterprise handled the rental extension...
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Rented a car from Enterprise @ Hawthorne while my own was in the shop for repairs. What could’ve been a logistical headache turned out to be a masterclass in smooth sailing. The repair dragged on for nearly four weeks, but Enterprise handled the rental extension like clockwork—coordinating with the body shop and insurance without dragging me into the mix. Zero stress, zero hassle.
Manny was my go-to guy for both pick-up and drop-off, and he was a total pro. Courteous, respectful, and laser-focused on getting me the type of car I wanted, staying within the insurance company budget. He gave the vehicle a thorough once-over at pick-up, noting normal wear and tear with a fair eye, and did the same at drop-off. Bonus points: he made sure I had a ride back to the body shop after returning the car.
Bottom line: if I ever need a rental again, I know exactly where I’m going—and who I’m asking for.