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Enterprise Rent-A-Car is a car rental agency in Newark, NJ.

Enterprise Rent-A-Car Review Summary

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4.3
(245 Reviews)
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Sylvia Gomez
Sylvia Gomez -Google user
2 weeks ago
Enterprise provides excellent customer service, with staff who are friendly, attentive, and always willing to go the extra mile to make the rental process smooth and stress-free. A special thank you to Maria and Makai for making my experience wonderful.
Indranil Roy
Indranil Roy -Google user
2 months ago
It was a great experience. We rented for a couple of hours, the car was a Mitsubishi Mirage, and it drove really well. The guy at the counter was very friendly and helpful. We would highly recommend the place.
26thronin Actual
26thronin Actual -Google user
2 weeks ago
The staff here are probably the most caring and attentive crew in the states. This is my new fav location. I definitely recommend
Bruce Keiser
Bruce Keiser -Google user
4 months ago
I rented a car at Enterprise near Newark Penn Station. The customer service personnel were friendly and helpful. Would rent again from this location.
Chris Beissert
Chris Beissert -Google user
3 months ago
Easy in and out. No lines on a weekday. Right by Newark Penn Station. Convenient to take train from Manhattan and pick up car to get around Jersey, etc.
Nigel S.m.r.
Nigel S.m.r. -Google user
6 months ago
Great customer service Agent was clear and precise about after hour return procedure. Had no safety concerns about the minivan, ran very well.
Michael Parks
Michael Parks -Google user
a year ago
I had an outstanding experience with Alex at this Enterprise location. I was in and out of the location - driving away in my rental in 5 minutes tops. Alex was very knowledgeable and approachable. Even though he seemed busy when I walked in, doing...Read More
Emma Cl
Emma Cl -Google user
a year ago
Thank you to the entire Enterprise Team at the Newark Penn Station location. I've never had such a seamless car rental experience, the staff was accommodating, patient, professional and friendly. The car was clean and in great condition. Walter reached out and kept me updated...Read More
Vicki Robertson
Vicki Robertson -Google user
7 years ago
A great first time experience! The staff was very courteous, very professional and most helpful! I originally cancelled my reservation thinking that I had a ride which turned out to be a no-show. When I stepped into the Enterprise office 3 hours...Read More
Jeremy Johnson
Jeremy Johnson -Google user
6 years ago
I was extremely pleased with the fast, efficient, and super friendly service. It had been a few years since I used this Enterprise location--it's located in the midst of a perennially traffic-clogged area in front of Newark Penn Station. This time, to my...Read More
Rene Puliatti
Rene Puliatti -Google user
6 years ago
The staff were friendly and professional, and explained the rental and return processes for their location (Newark - Penn Station) perfectly. They smartly recommended I include a device for electronically paying tolls, which saved me a lot …
Ben Guyamier
Ben Guyamier -Google user
6 years ago
Great service recovery by the staff! I had reserved a full size 4X4 SUV to go camping for a week in Canada. When I get there, they tell me it’s getting washed, and will be ready shortly. …
Cynthia Velez
Cynthia Velez -Google user
9 years ago
This is the first time I rented a car out of my state. Enterprise went out of there way to make it easy for me. I walk with a walker and they let me choose the car I wanted so I would be more...Read More
Hagai Rifkind
Hagai Rifkind -Google user
8 years ago
We picked up the car Saturday just before closing and I was worried that I'll be late. The representative asked me to call them in case I am going to be late so she can make arrangement. Eventually we arrived on time and got a...Read More
Michelle Lederer
Michelle Lederer -Google user
8 years ago
I rented a car for a quick day trip and didn't think much about it. I was expecting a typical transaction type of service. Sign on the dotted line. Here's your car. Instead, I was greeted by Noel who was the...Read More
Robyn Singleton
Robyn Singleton -Google user
9 years ago
This is actually my third experience with Enterprise car rental services, at this very specific location I am utterly satisfied with each encounter...their happens to be on staff member …
Ms Carter
Ms Carter -Google user
8 years ago
THE BEST SERVICE EVER!!! Listen, I rarely leave reviews for businesses but this Enterprise TAKES THE CAKE! Evans was very nice BUT NOEL WAS THE BEST IN CUSTOMER SERVICE! I had been trying to rent a car for 4 hours in the pouring rain, I...Read More
Woman
Woman -Google user
4 years ago
I like this branch. They make everything easy. I've gotten Brian several times and he is super knowledgeable and helpful but this time I got Dante and he was so friendly and really made my experience pleasant. He even helped with my return and check...Read More
Vera
Vera -Google user
8 years ago
Noel was extremely courteous and professional. Her bubbly personality made my wife and I feel at ease. The process of obtaining and returning our vehicle was very easy. Everyone in the office was friendly. Highly recommend this office when visiting the...Read More
Will Belknap
Will Belknap -Google user
8 years ago
Excellent experience with this Enterprise location. My train was late and Johnique was incredibly helpful - staying late and making sure everything was ready when I arrived. Off hours return was easy and they confirmed immediately when …

Features

From the business

check icon Identifies as women-owned

Highlights

check icon Active military discounts

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Other

check icon Identifies as women-owned