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Enterprise Rent-A-Car in Newark

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4.3 (245)

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Enterprise Rent-A-Car is a car rental agency in Newark, NJ.

Enterprise Rent-A-Car Review Summary

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4.3

(245 Reviews)

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Sylvia Gomez -Google user

2 weeks ago

Enterprise provides excellent customer service, with staff who are friendly, attentive, and always willing to go the extra mile to make the rental process smooth and stress-free. A special thank you to Maria and Makai for making my experience wonderful.

Indranil Roy -Google user

2 months ago

It was a great experience. We rented for a couple of hours, the car was a Mitsubishi Mirage, and it drove really well. The guy at the counter was very friendly and helpful. We would highly recommend the place.

26thronin Actual -Google user

2 weeks ago

The staff here are probably the most caring and attentive crew in the states. This is my new fav location. I definitely recommend

Bruce Keiser -Google user

4 months ago

I rented a car at Enterprise near Newark Penn Station. The customer service personnel were friendly and helpful. Would rent again from this location.

Chris Beissert -Google user

3 months ago

Easy in and out. No lines on a weekday. Right by Newark Penn Station. Convenient to take train from Manhattan and pick up car to get around Jersey, etc.

Nigel S.m.r. -Google user

6 months ago

Great customer service Agent was clear and precise about after hour return procedure. Had no safety concerns about the minivan, ran very well.

Michael Parks -Google user

a year ago

I had an outstanding experience with Alex at this Enterprise location. I was in and out of the location - driving away in my rental in 5 minutes tops. Alex was very knowledgeable and approachable. Even though he seemed busy when I walked in, doing...Read More

Emma Cl -Google user

a year ago

Thank you to the entire Enterprise Team at the Newark Penn Station location. I've never had such a seamless car rental experience, the staff was accommodating, patient, professional and friendly. The car was clean and in great condition. Walter reached out and kept me updated...Read More

Vicki Robertson -Google user

7 years ago

A great first time experience! The staff was very courteous, very professional and most helpful! I originally cancelled my reservation thinking that I had a ride which turned out to be a no-show. When I stepped into the Enterprise office 3 hours...Read More

Jeremy Johnson -Google user

6 years ago

I was extremely pleased with the fast, efficient, and super friendly service. It had been a few years since I used this Enterprise location--it's located in the midst of a perennially traffic-clogged area in front of Newark Penn Station. This time, to my...Read More

Rene Puliatti -Google user

6 years ago

The staff were friendly and professional, and explained the rental and return processes for their location (Newark - Penn Station) perfectly. They smartly recommended I include a device for electronically paying tolls, which saved me a lot …

Ben Guyamier -Google user

6 years ago

Great service recovery by the staff! I had reserved a full size 4X4 SUV to go camping for a week in Canada. When I get there, they tell me it’s getting washed, and will be ready shortly. …

Cynthia Velez -Google user

9 years ago

This is the first time I rented a car out of my state. Enterprise went out of there way to make it easy for me. I walk with a walker and they let me choose the car I wanted so I would be more...Read More

Hagai Rifkind -Google user

8 years ago

We picked up the car Saturday just before closing and I was worried that I'll be late. The representative asked me to call them in case I am going to be late so she can make arrangement. Eventually we arrived on time and got a...Read More

Michelle Lederer -Google user

8 years ago

I rented a car for a quick day trip and didn't think much about it. I was expecting a typical transaction type of service. Sign on the dotted line. Here's your car. Instead, I was greeted by Noel who was the...Read More

Robyn Singleton -Google user

9 years ago

This is actually my third experience with Enterprise car rental services, at this very specific location I am utterly satisfied with each encounter...their happens to be on staff member …

Ms Carter -Google user

8 years ago

THE BEST SERVICE EVER!!! Listen, I rarely leave reviews for businesses but this Enterprise TAKES THE CAKE! Evans was very nice BUT NOEL WAS THE BEST IN CUSTOMER SERVICE! I had been trying to rent a car for 4 hours in the pouring rain, I...Read More

Woman -Google user

4 years ago

I like this branch. They make everything easy. I've gotten Brian several times and he is super knowledgeable and helpful but this time I got Dante and he was so friendly and really made my experience pleasant. He even helped with my return and check...Read More

Vera -Google user

8 years ago

Noel was extremely courteous and professional. Her bubbly personality made my wife and I feel at ease. The process of obtaining and returning our vehicle was very easy. Everyone in the office was friendly. Highly recommend this office when visiting the...Read More

Will Belknap -Google user

8 years ago

Excellent experience with this Enterprise location. My train was late and Johnique was incredibly helpful - staying late and making sure everything was ready when I arrived. Off hours return was easy and they confirmed immediately when …

Features

From the business

Identifies as women-owned

Highlights

Active military discounts

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Other

Identifies as women-owned

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Enterprise Rent-A-Car Review Summary