ABSOLUTELY UNACCEPTABLE SERVICE… Or lack there of. Our family had an AC service scheduled months in advance (as that was the first available they could offer to us)
On the day of service, I took off of work to accommodate the 4 hour arrival window and...
Read MoreABSOLUTELY UNACCEPTABLE SERVICE… Or lack there of. Our family had an AC service scheduled months in advance (as that was the first available they could offer to us)
On the day of service, I took off of work to accommodate the 4 hour arrival window and nobody showed up. Calls went unanswered but they later said “the technician had an emergency and left a message on a family members phone”
We said — okay. Things happen. We were promised that a technician would visit one week later. The new date and 4 hour window were confirmed.
I take off of work AGAIN… and once again NOBODY SHOWED UP. Calls to the company have gone unanswered (now for weeks). Messages left with the company are unreturned.
This is absolutely disgraceful!
Is this company still even in business?
If so I would LOVE an explanation.
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