Replacing your home’s siding is probably one of the biggest home improvement projects you’re ever going to undertake in your lifetime as a homeowner. It’s certainly one of the most expensive.
There’s a lot that goes into making this decision. First, you have to determine your...
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Replacing your home’s siding is probably one of the biggest home improvement projects you’re ever going to undertake in your lifetime as a homeowner. It’s certainly one of the most expensive.
There’s a lot that goes into making this decision. First, you have to determine your budget. Then, you need to decide on the type of siding you want (cheapest? most expensive? somewhere in the middle?), the color, but most importantly, WHO is going to do the work.
Finding the right contractor, for me, is the most important part of this process. Let’s face it, siding is siding is siding and unless you’re looking for some type of specialized product, replacement siding is pretty much the same from contractor to contractor.
You can’t say the same thing about the company that you hire to do the job. You must feel comfortable with the contractor, and, perhaps most importantly, you must feel that they aren’t taking advantage of you and that they are going to follow through on the terms that are outlined in the contract that you sign with them.
My wife and I found all of this and more with Hector Cabrera and his company, Emmaty. After we decided to move forward with residing our house, we researched companies in the area (we didn’t want to use a national chain) and my wife found Emmaty on Angie’s List. The overwhelmingly positive reviews really got our attention. Looking at Emmaty’s website, we also were impressed to learn that it is a family-owned company as Hector’s wife, Madeline, runs the business side of the company. That was a HUGE plus for us.
When we saw the same type of reviews at the Better Business Bureau’s website, we knew we had to call for an estimate.
Meeting Hector was a pleasure and we knew immediately that he knows what he’s talking about and is very passionate about his work. Within a few days of meeting us at our home, he returned with a quote to replace the siding and one leaky window, and have seamless gutters installed, all well within our budget. (Other quotes we had just for the siding were well above Emmaty’s, one as much as $12,000 more.) Along with the quote, Hector showed us a slide deck presentation on his tablet that explained the siding product they use, how the process works, and what we can expect.
Hector’s crew is fantastic. They showed up on time every day and immediately set to work. They’re professional, courteous, and just don’t stop moving. Hector himself came by often to monitor their progress and check in with us to make sure we were happy with the work. He even helped install the gutters and cleaned up on the last day.
To say we are happy is an understatement. Updating our home’s siding is something we’ve wanted to do for years and we are so excited and pleased that we hired Emmaty to do the job. Every day for the week they were here felt like Christmas morning because we’d walk around the house, marveling at how much work had been done and seeing the house being transformed.
We cannot say enough about Hector, Madeline, and Emmaty. Customer service is THE most important factor for me when it comes to ANY type of business transaction, be it at a restaurant, store, or making a large purchase. If I don’t get good customer service, I’ll never return to that business.
Hector and Emmaty are EXACTLY what we had hoped for in a contractor and we can’t wait for them to return in the spring to talk about replacing our home’s windows. We know the job will be done right by excellent people at a fair price.