I was advocating on behalf of a friend who was having some trouble with her rental unit (apartment) in the city of Edina. The person who answered the phone was super accommodating and helpful, and got me to the right department, right away. I...
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I was advocating on behalf of a friend who was having some trouble with her rental unit (apartment) in the city of Edina. The person who answered the phone was super accommodating and helpful, and got me to the right department, right away. I left a message and didn't expect to hear back for days or weeks. Amazingly, I got a return call in a couple of hours from Inspector Ahmed who answered my questions and provided me with some great ideas for my friend. It changed my mind about calling "City Hall" and left me with a positive experience. I'd encourage anyone who lives in Edina to either make the call or download the Edina 311 app in the app store. Both are helpful tools. Thanks Inspector Ahmed for your quick response!