Don Nichols Heating & Cooling is an air conditioning contractor in Graceville, FL.
Don Nichols Heating & Cooling Review Summary
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3.9
(19 Reviews)
5
4
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1
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E
-Google user
8 months ago
He’s not very professional and likes to bash other businesses.
Our evaporator coil needed replacing. It took 6 weeks for it to be fixed. I’m assuming because it was under his labor warranty and he wasn’t going to make any money off of us.
The week before...Read More
He’s not very professional and likes to bash other businesses.
Our evaporator coil needed replacing. It took 6 weeks for it to be fixed. I’m assuming because it was under his labor warranty and he wasn’t going to make any money off of us.
The week before he came, I reached out to Rheem about possibly just getting a replacement unit because we he have had several issues with our unit just in the first year, including having to have the blower motor replaced. He put it off for 6 weeks and had multiple excuses for why he couldn’t come. Rheem contacted him right after he finally came to fix it.
When he found out I contacted Rheem, he sent me an ugly text. I only contacted them because I believed we got a lemon unit. The lady I spoke with Rheem called me after I received his nasty text and confirmed he did not get in trouble. I had to tell them everything that had happened to our unit and when, so they knew it had been 6 weeks and the evaporator coil still hadn’t been fixed. They just asked if they could offer him assistance with anything.
Works “Works” Works
-Google user
8 months ago
I have never had a issue with his company before. He recently came out and replacement a unit for me I paid 1200.00 for used unit with 1 yr warranty. I wasn't home when he did services on a tues afternoon I messages him back...Read More
I have never had a issue with his company before. He recently came out and replacement a unit for me I paid 1200.00 for used unit with 1 yr warranty. I wasn't home when he did services on a tues afternoon I messages him back this morning on a Thursday to ask him about me keeping my old unit, he stated it was already cut up and it would've been more money for me to keep my unit which wasn't explained. I wasn't upset i told him thats fine,so I went to ask him for my receipt and he got nasty with me. He than told me he was going to block me and u can't make everyone happy. Not once was I rude to this man, Now my question is why would u block me with a year warranty. I continued to talk nice to him and he has yet to respond. if he says different I have the messages to prove it. I am very confused by the behavioral and not sure why he is so upset especially spending that type of money with him.
Tina Vickery
-Google user
a month ago
I used Don he was able to find the electrical issue after another company was unable to locate the issue. He promptly came out and charged a fair price and was very professional in explaining the issue I was experiencing in a manner I...Read More
I used Don he was able to find the electrical issue after another company was unable to locate the issue. He promptly came out and charged a fair price and was very professional in explaining the issue I was experiencing in a manner I could understand. I would definitely recommend these men if you have any issues.
Dennis Doyle
-Google user
4 months ago
He was quick to install my new unit and add insulation in my attic good quality work.
Kristina Hodges
-Google user
4 years ago
So this may be a long review but it’s worth the read. Last year we had a company that put the ac unit in our home before it was purchased come fix our unit. They were here 20 min and charged 800 plus labor. After...Read More
So this may be a long review but it’s worth the read. Last year we had a company that put the ac unit in our home before it was purchased come fix our unit. They were here 20 min and charged 800 plus labor. After that our unit wasn’t working right luckily we have two in the house so it was not really tolerable but ok. When we called the place back and let them know it wasn’t fixed they said they couldn’t do more and we needed a new unit. Luckily summer was almost over so we just waited. Well we cranked it back up this year and still wasn’t working. I called Mr Don because he had done work for me before. I was very concerned because it was hotter than ever and my English Bulldog was now suffering due to the heat. He came out right away and within minutes discovered not only did the last place not fix it they stole parts making sure it wouldn’t work and make us get a new unit. Let’s just say Mr Don is the most honest and best ac man there is. Prices are fair and his work is awesome. He was even so honest to tell us our units have about ten years left in them when we asked did we need new ones. Other places would never have done that. I can sleep better tonight knowing my English Bulldog will be able to breathe
Maddox Foskey
-Google user
6 years ago
Great guy, great pricing.
Initially we called him out because he was the cheapest in the area, but we were pleasantly surprised at how fast he got our A/c up and running again. He informed us of a future repair that needed to be made and...Read More
Great guy, great pricing.
Initially we called him out because he was the cheapest in the area, but we were pleasantly surprised at how fast he got our A/c up and running again. He informed us of a future repair that needed to be made and gave us enough of a heads up to save up for it as well as a few different options -while never obligating or pressuring us to use his service for the repair. He left our home clean and was very personable. I would recommend him.
Allen Swift
-Google user
5 years ago
Really bad. Called and made an appointment to check my air conditioner that would not start. They never even showed up. Never called or anything. Ended up fixing it myself. Luckily, it was just a small repair. However, I also needed a bid on an...Read More
Really bad. Called and made an appointment to check my air conditioner that would not start. They never even showed up. Never called or anything. Ended up fixing it myself. Luckily, it was just a small repair. However, I also needed a bid on an air conditioning unit for my garage, but since they never showed, they didn't get that business, either. Would never use this company for anything. If you look at the first review, it is Nichols himself. Pretty bad when you have to try to make your service look better by reviewing yourself with a high score. Should not be allowed.
C
-Google user
8 months ago
Do not recommend. Took 6 weeks for him to fix our A/C that was under his labor warranty.
Allen Ellis
-Google user
4 years ago
Spent close to a $1000 to get ac repaired and kept getting told if they did this or that it would get fixed. Finally told me I needed the whole unit replaced. I realized things were not adding up. Called Home Town...Read More
Spent close to a $1000 to get ac repaired and kept getting told if they did this or that it would get fixed. Finally told me I needed the whole unit replaced. I realized things were not adding up. Called Home Town Heating and Cooling and $160 dollars later my ac was fixed no new unit needed and has worked perfectly ever since. Valuable lesson learned though I can't be as trusting of so called professionals. Also made me glad a always save receipts and documentation.
Christopher Burghoff II
-Google user
5 years ago
100 degrees outside and the ac died. Called during lunch and ac was fixed and house cooling off by 6. He replaced 2 parts and gave me heads up about a part that was needed to be replaced soon. Nice guy and was easy to...Read More
100 degrees outside and the ac died. Called during lunch and ac was fixed and house cooling off by 6. He replaced 2 parts and gave me heads up about a part that was needed to be replaced soon. Nice guy and was easy to deal with. I would not hesitate to call again. Felt sorry for him running all over town in this heat working on people's broken air Conditioners.
Ashley Dyer
-Google user
5 years ago
Mr. Nichols was very good and I would suggested him ten-thousand times over. If he comes to fix one thing, he will check the entire system and verify that everything is working properly. If something is malfunctioning he will tell you, …
Misty Creamer
-Google user
3 years ago
Great service. Very timely and professional. Our AC went out and was recommended Don Nichols. He responded immediately and arrived on time. The problem was fixed promptly at an affordable rate.
Regina Wolfgang
-Google user
4 years ago
Don Nichols has been available each and every time I had a service need...no matter the day or time he made sure my needs were his priority. I highly recommend him.
carolyn Morgan
-Google user
5 years ago
"We recommend Don Nichols Heating & Cooling to everyone. He advised my husband and I on ways to save money and continue to use our AC for a little while longer. He offers prompt, courteous and professional service. We found Mr. Nichols to …
Jessica Anderson
-Google user
5 years ago
Called on a Saturday. He was there in 2 hours, fixed it in 30 mins, and didn't charge me a bunch of money! Thank you very much.
Marlena Grogan
-Google user
a year ago
Great guy knew exactly what our problem was and didn't waste no time in fixing it. Thank you Don for keeping us cool
Carrie Adams
-Google user
7 years ago
He claimed he could repiar my AC unit but each time he repaired it the unit only worked for a few weeks.
Jeffrey Smith
-Google user
2 years ago
Great ppl great work, great service...
Candy Smith
-Google user
6 years ago
Excellent service. Does things right.
Don Nichols
-Google user
6 years ago
The best !
Ashley Dyer
-Google user
5 years ago
Mr. Nichols was very good and I would suggested him ten-thousand times over. If he comes to fix one thing, he will check the entire system and verify that everything is working properly. If something is malfunctioning he will tell you, provide you with your...Read More
Mr. Nichols was very good and I would suggested him ten-thousand times over. If he comes to fix one thing, he will check the entire system and verify that everything is working properly. If something is malfunctioning he will tell you, provide you with your options, but never press you to get it done right then. He is very courteous, polite, and prompt.
carolyn Morgan
-Google user
5 years ago
"We recommend Don Nichols Heating & Cooling to everyone. He advised my husband and I on ways to save money and continue to use our AC for a little while longer. He offers prompt, courteous and professional service. We found Mr. Nichols to be...Read More
"We recommend Don Nichols Heating & Cooling to everyone. He advised my husband and I on ways to save money and continue to use our AC for a little while longer. He offers prompt, courteous and professional service. We found Mr. Nichols to be honest, dependable and really caring. Thank you Mr. Nichols, may God continue to bless you and your business.
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