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Direct Auto Insurance in Jacksonville

4.2 (130)

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Direct Auto Insurance is an auto insurance agency in Jacksonville, FL.

Direct Auto Insurance Review Summary

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4.2

(130 Reviews)

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Megan Thomas (MegzBadB) -Google user

a month ago

"The experience with Keisha Jackson at Direct Auto was outstanding. When contacted regarding my bill the agent was incredibly helpful and professional. Mrs.Jackson listened patiently and clearly explained the options, simplifying a confusing process for me. The agent went above and beyond by walking me through...Read More

Courtney Carter -Google user

a month ago

Store #1429 ⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about Keisha Jackson! From the very first moment I spoke with her, she was so professional, patient, and genuinely caring. She went above and beyond to make sure I understood all of my options and got the...Read More

Shailon B -Google user

3 months ago

Ms Keisha is ALWAYS very helpful! She is so knowledgeable! She always gives service with a smile! Keep up the good work!

monica bland -Google user

2 months ago

Miss Keisha Jackson was so amazing I told her the issue and she fixed it right away and she was so friendly and nice. She made me feel welcome.

Meyatta McBride -Google user

a month ago

Mrs. Keisha helped me today tremendously. I thank you soo very much. Got great coverage at a cheaper rate Store # 1429

Billy Clark -Google user

11 months ago

I had the pleasure of being help by a very knowledgeable agent.She was patient and explained everything about insurance too make me understand while smiling the whole time! Please do not let this jewel go anywhere she is a very good asset to this company!...Read More

Angela Harris -Google user

11 months ago

I was paying 536 for insurance went in The Len turner office and a very nice young lady name Keisha greeted me and walk me through the process! It was easy and painless she is vey good agent she provided me with her contact information...Read More

IV James -Google user

8 months ago

Good morning I like to take the time to inform direct auto that it was a pleasure doing business with your company Mrs. Keisha Jackson did a outstanding job on assisting Mrs. James on my policy Thursday morning. Mrs. Jackson greeted me upon my arrival...Read More

Me -Google user

6 months ago

Mr. Kausu kolly is very perfection and a pleasure to work with. He is kind and accommodating. You'll all have the perfect salesman working. Agai it was my pleasure. Get more salesman like him. He makes a long lasting impression a joy to work with!

Keasha -Google user

a year ago

I don’t usually do reviews but the level of service I received is remarkable. Ms. Keisha Jackson was so personable and professional. She has a customer for life with me! If you need insurance, please call her. You will not be disappointed!!

Philip Gaines -Google user

11 months ago

Ms.Kiesha Jackson is the GREATEST agent I’ve ever encountered!!! I’ve had a few issues with my policy, and every single time she has went to bat for me and hit a grand slam…EACH TIME! I go to her and ONLY her because I know she’s...Read More

sheri johns -Google user

8 months ago

I would like to thank the young lady Tahmeca at the Lem turner location located in Jacksonville Florida for the wonderful hospitality that she showed. She was very knowledgeable, helpful and patient. You all need more reps like her :)

Renata Belmer -Google user

7 months ago

This place here is the very best!! Ms. Keisha really helped me get back on the road! She was Very Professional and Patient with me during the entire process. Thanks Ms. Keisha. God Bless You!!!

Lorraine Littleton -Google user

11 months ago

The Lead Agent Keisha on Lem Turner Rd Awesome she greeted me a a big smile I went to add a truck to my insurance and she she walk me through the whole process explaining everything about why it was that amount to...Read More

Darryl Pitchford -Google user

11 months ago

Call in for quote came in the store to finish the policy did not want to give my checking info over the phone went was greeted by a beautiful sprit and big smile she was very knowledgeable and took her time and explained everything I...Read More

DeJoris Bennett -Google user

3 months ago

Keisha Jackson, was excellent today and very informative thanks so much.

Claire Eloundou -Google user

6 months ago

Kolly was very professional, explicit, covered every aspect needed, POLITE and RESPECTFUL. Thank you Kolly. It was such a pleasure

MsIndependent Boss -Google user

11 months ago

The Lead Agent Kiesha is the best agent I have had come coming into the office she really went above and beyond her call of duty she explained why my car insurance went up I was just about to change companies she help me understand...Read More

Shirley Thomas -Google user

a year ago

Kieshs Jackson the lead agent was amazing Very patient and explained everything to me with the best coverage for me. Go see her for your Insurance needs Great customer service

Megan Thomas -Google user

Edited a month ago

I love direct... Keisha Jackson is The best auto insurance agent that I have got the pleasure to meet and talk with!

Features

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Online appointments

Onsite services

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Direct Auto Insurance Review Summary