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Direct Auto Insurance in Jacksonville

4.5 (76)

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Direct Auto Insurance is an auto insurance agency in Jacksonville, FL.

Direct Auto Insurance Review Summary

The summary is generated by AI, based on reviews.

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4.5

(76 Reviews)

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4Corners Concrete LLC -Google user

2 years ago

Ms.Jackson was very helpful on finding me the right auto policy for my vehicles. If like saving money on car insurance stop by direct auto on Merrill Road. Great rewards and discounts for customers!!!

Neil -Google user

3 months ago

Tiffany was my Direct Auto insurance representative! She was excellent and exceptional in handling my insurance needs. Tiffany was also very kind, knowledgeable and very helpful in helping me with my new policy!!

Michelle Ballard -Google user

4 months ago

This store is Awesome very professionalism she needs to be on the commercials that we see all the time on tv Nicole is very prompt and nice her store deserves and award her workers greet you very warm welcome makes you want too come in...Read More

Sabrina Evans -Google user

4 months ago

Tiffany was very polite and very helpful, when I was unsure of the document I need, she used her knowledge to help me. Thanks again

JAKE ROGERS -Google user

9 months ago

Nichole was great to work with. Excellent customer service skills. She was genuine and kind. I get agitated real quick because of PTSD. Not once was I agitated nor did I feel like she did not want to help at the final hour of work...Read More

Bonnie Frank -Google user

3 months ago

Was the most helpful person I had contact with all day. Very pleasant to talk to.

TJMANRAW -Google user

3 months ago

Very nice lady she got me in and out and respectful 10 out of 10 for her

F Arnold -Google user

3 months ago

Nicole provided me with excellent service, thanks so much!

Brooke Bynum -Google user

5 months ago

Nicole was super helpful! Very grateful for her service.

Krissy -Google user

4 months ago

Nichole was amazing. She was very kind and helpful.

Caeders Verly DESBOUQUETS -Google user

5 months ago

It was amazing ! The cashier was nice! I really appreciate that

Velicia Watkins -Google user

a year ago

Nichole is simply amazing!! Very professional. She was able to assist me when no one else could!! I highly recommend her. She’s awesome!

Pbody78 -Google user

a year ago

Erika Brown, Thank you so much for handle my Auto Policy Issue, Erika is very professional, kind and caring with her customers, Very knowledgeable with her profession, I would like to take the time here and Say Thank You Erika for taking the initiative to...Read More

LipGloss La -Google user

3 years ago

My agent Nichole was very knowledgeable and patient. Answering all my questions and going into detail about my policy. I've already referred family and friends to Direct Auto because of the great experience! Keep up the good work.

Responsiveness, Quality, Professionalism, Value

Ricardo Flores -Google user

2 months ago

Good price & Service .

Mario Arnold -Google user

Edited 2 months ago

Nicole customer service was awesome!!

DubJent -Google user

5 years ago

I love this branch and especially how Nichole runs it. She always helpful and polite. She's needs to manage several stores, because she's that good. She's a great asset to the company. More branches need to be ran like her branch.

Responsiveness, Quality, Professionalism, Value

Robbin Davis -Google user

Edited a year ago

Mrs Nicole Jackson is the BEST I went into there office on Merrill Road this morning and I was treated with respect and she made me feel so special I was greeted with a smile and a hug I love that because you never know...Read More

Cory McCain -Google user

4 years ago

Excellent service!!! I stopped in and saw Nichole Jackson. She had me all set with insurance at a great price!! If you live in the area, go see her!!!

Brianscent -Google user

6 years ago

Went in and out with no hassle. Ask for tina when u go. She provided great customer service and explained everything. Tina has 15 years experience with the company.

Features

Service options

Online appointments

Onsite services

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Direct Auto Insurance in Jacksonville

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Direct Auto Insurance Review Summary