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Direct Auto Insurance in Jacksonville

4.7 (121)

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Direct Auto Insurance is an auto insurance agency in Jacksonville, NC.

Direct Auto Insurance Review Summary

The summary is generated by AI, based on reviews.

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4.7

(121 Reviews)

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Ray Boyette -Google user

2 weeks ago

I don’t normally write reviews but this one deserves it all: Ms. Paula Perry was a huge help and valuable. She took the time to explain what my insurance policy covers and walked me through the steps and explained what I needed to do. She...Read More

wolf103w -Google user

2 weeks ago

⭐️⭐️⭐️⭐️⭐️ Paula Perry at Direct Auto Insurance is fantastic! She was incredibly helpful, knowledgeable, and patient throughout the entire process. Paula took the time to explain all my options clearly and helped me find the best coverage for my needs and budget. Her professionalism and friendly attitude...Read More

Brittny Boston -Google user

a month ago

Spoke with an agent by the name Paula Perry. She was super kind and professional. She gave me information that no other insurance company ever gave. She explained everything clearly and over made my experience easy. She was a great help and I definitely recommend...Read More

Brenda Moore -Google user

3 months ago

Great experience working with lady name Paula Perry at Direct Auto Insurance. Ms Perry was very kind and helpful. She explained every details to me step by step. Very patient indeed. I definitely recommend Ms Perry to anyone needing help with any type of insurance....Read More

Taliyah Jones -Google user

4 months ago

Ms.Paula Perry was very helpful. She made sure to explain every detail of the insurance policy and answered any questions I had. She also made sure I had a clear understanding too. So thankful for her! I will recommend her to anyone!

Acacia Howard -Google user

4 months ago

I am 19 and this was my first time setting up my own insurance. I went into this whole process clueless, and Paula Perry walked me through every step. I was on the phone with her for over an hour and she remained exceptionally kind,...Read More

Sharron Hinson -Google user

2 months ago

My day started out a disaster and thanks to my new agent Paula it will not end that way. She was kind and so knowledgeable about my new policy. I am very thankful to have reached her today. I am pleased with my new policy...Read More

Alyssa Williams -Google user

3 months ago

This is my first time financing a car and Paula helped tremendously. She walked me through each step and helped me get the best coverage for my car. Her customer service was a 10/10. I’m very grateful I had her as a representative !

Charles Sepeda -Google user

3 weeks ago

Paula- is a rock star, she went over and beyond to help get insurance. Keep up the great work. I definitely recommend everyone to reach out to Paula .

Lamay Turner -Google user

3 months ago

I want to say I am truly grateful for Mrs Paula!!!! She helped me get the coverage that was affordable and included all that I needed. She was so sweet and knowledgeable about all that direct auto offers. Thank you again!

Christian Wagner -Google user

a month ago

Paula was very nice and helpful she definitely deserves a raise and she was able to let me know that my insurance would drop substantially in the coming year helping me make my decision to move forward with direct auto insurance

Chavez Foxx -Google user

a week ago

I truly and highly recommend Paula Perry , she was very helpful and patient with assisting me and helping me with choosing Direct as my new insurance company she was awesome

April Hill -Google user

a month ago

Paula Perry was amazing. She provided excellent customer service. She got me a great deal.

DeJana DeLaRosa -Google user

a week ago

Paula provided amazing customer service, answered all of my questions, and was very patient while assisting me.

JayJay -Google user

6 months ago

Awesome and patient!!! Thank you so much for making this process easy and efficient. You were truly kind and had my best interest in mind. Ms. Paula Perry is definitely the one to have while guiding you through this insurance process.

Peter Porcello -Google user

4 months ago

Paula Perry was of great assistance with getting me set up with auto insurance. She was kind and efficient. Thank you for your help, Paula!

Rea Palomeque -Google user

2 weeks ago

Paula was amazing! Thank you so much for helping me get the best rates possible.

Curdell Monchery -Google user

a week ago

Paula was amazing working me through everything I needed done

Giovanna Dias -Google user

3 months ago

Paula was very attentive and patient even though I was learning English she was patient in listening to me, great service, I highly recommend it

isaiah warren -Google user

4 months ago

Paula Perry is a blessing! She took her time & walked me through everything throughly & made sure i had 0 questions.

Features

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Online appointments

Onsite services

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Direct Auto Insurance Review Summary