Don’t trust them we are not satisfied with their customer service. They built and launched our website, but we have issues with maintaining it with them. Even though they receive their fees every 6 months at once ,they don't allocate time for maintenance. Whenever we...
Read MoreDon’t trust them we are not satisfied with their customer service. They built and launched our website, but we have issues with maintaining it with them. Even though they receive their fees every 6 months at once ,they don't allocate time for maintenance. Whenever we want to make changes, we have to contact them multiple times, but they don't pay attention.For online shopping on our website, we asked them to have it in a way that customers cannot make purchases when we are closed. However, they have placed a clock symbol on our page, indicating our closing hours. "But the problem is that customers cannot visit our website at all when we are closed, so they cannot select their favorite food for the next day and plan ahead."
Despite this, we have asked them several times via email, phone, or text to remove this clock symbol, but after about few months, they still haven't done it. This negligence have greatly harmed us, and we have lost a significant number of our customers.It's truly disappointing to face such irresponsibility."
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