This plumber served as the plumbing, heating and HVAC contractor when our home was built. They were hired by the builder to do all aspects of the work, including the installation of new appliances. Based upon the issues we have experienced since moving into this...
Read MoreThis plumber served as the plumbing, heating and HVAC contractor when our home was built. They were hired by the builder to do all aspects of the work, including the installation of new appliances. Based upon the issues we have experienced since moving into this new home, we are disappointed in the quality of this company's initial work, their communication and follow up. Most recently, we had to replace a central air conditioning unit. When we first started the unit up, it did not work. After being contacted several times the contractor came to check it and said the unit had not been charged with freon. They charged it and the unit worked, but it was overcooling on and off throughout the 2021 cooling season. The problem continued this year and we again tried contacting the contractor, but their voice mail box was always full and they did not return text messages. Eventually, we started hearing noise from the condenser. Only after many contacts did the contractor call me back, essentially to tell me he was "too busy" to do the repair. Ultimately, we had to bring in a different company to try to repair the unit. They determined that the system had been overcharged with freon which probably led to compressor failure. In the end, we incurred $1750 of parts and labor charge to get the system running again. There were other problems with other installed items. The master bath toilet wasn't set. One leaking bathroom faucet and a leaking under sink drain basket. Our three kitchen appliances were not leveled. The outside faucets did not have inside shutoffs which led to their bursting. As noted, this contractor does not answer his phone, keeps a full voice mail box and rarely if ever returns text messages. Need I say more?
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