On Saturday, a plumber was scheduled to come out Sunday morning due to a horrific smell in our house. When he arrived, he diagnosed the problem as the ring around our toilet, but we had clearly told him the smell was coming from the hallway....
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On Saturday, a plumber was scheduled to come out Sunday morning due to a horrific smell in our house. When he arrived, he diagnosed the problem as the ring around our toilet, but we had clearly told him the smell was coming from the hallway. Unfortunately, he didn’t go under the house to investigate the area where we suspected the leak.
By Monday, the smell was still there. I called again on Tuesday, and thankfully, on Wednesday, Z from Dale’s Plumbing came out. He spent an hour under the house, thoroughly checking the area where I had reported the smell. He had us run the washing machine and sink to pinpoint the leak, and he found it in the exact area I had mentioned—between our garage and hallway wall.
Wednesday morning, Z returned and replaced the damaged pipe. However, as he worked, the rest of the pipe started crumbling due to its age. He brought in his coworker, Juan, and together they did an excellent job. Both were professional, thorough, and even cleaned up after finishing. They also went the extra mile by fixing a small leak in my garage sink.
I highly recommend Z and Juan from Dale’s Plumbing for their dedication and expertise. Thanks to them, the issue was resolved.