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Butler & Associates Insurance Agency in Apple Valley

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4.9 (184)

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Butler & Associates Insurance Agency is an insurance agency in Apple Valley, MN.

Butler & Associates Insurance Agency Review Summary

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4.9

(184 Reviews)

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Angus Morison -Google user

2 weeks ago

Butler and Associates did a nice job for us over the years. I especially appreciated that when we moved and selected a new local agent who rep'd different companies, Cheryl at Butler helped us cancel our old policies and have a smooth transition.

Ann Bosiack -Google user

3 weeks ago

Bill & Tyler have been amazing to work with for the insurance needs of my veterinary practice. They are knowledgeable, responsive, helpful and they tailored my insurance plan specifically for what I needed. I can't recommend them enough. They have made what could...Read More

kitty valentine -Google user

a month ago

I’ve been with Butler forever. My parents were with Butler. They’ve always been straightforward and it’s so reasonable. I always tell my friends about them. This area of my life has been so much better not worrying about my insurance.

Property insurance, Vehicle insurance, Renter's insuranceGreat price

Julie Cutshall -Google user

3 months ago

Cheryl is one of the most professional, kind, CALMING person I have every worked with. Insurance issues can be stressful, but she is a breath of fresh air. I highly recommend Butler Insurance...

Kasey Herzberg -Google user

3 months ago

Wonderful experience working with Butler & Associates for many years. Cheryl Austion was above and beyond helping us with our changes over the past 6 months.

Katie DeWitt -Google user

2 months ago

Jessica was very helpful, professional, and kind when assisting me with a new policy! I highly recommend her for any insurance needs, as she made the process seamless.

Karen Brehmer -Google user

Edited a month ago

Update 9/5/2025: Bill Butler has been very helpful over the years in answering my questions quickly and thoroughly. He responds fast and with explanatory paragraphs--unlike agents from some other insurance agencies that respond slowly (if at all) with a few words or a...Read More

Elisabeth Haase -Google user

5 months ago

It was great working with Cheryl Austion today to get my new car insured! I wasn't quite sure about some of the survey questions but she walked me through everything - great advice and super helpful and patient!

Betty Bruesewitz -Google user

2 months ago

Cheryl was great !! She provided excellent customer service in a very professional manner - very helpful is solving my issue!

Kiera Henness -Google user

7 months ago

Jessica Tilford has been an invaluable resource in helping my family transition our policies. She is both knowledgeable and highly responsive. I recommend Butler & Associates for their exceptional service.

Javiera Royzman -Google user

10 months ago

Love working with Butler & Associates Insurance Agency! They are always able to answer my questions in a timely manner and in a way that is clear and easy to understand. Cheryl is always great at updating our documents and getting everything ready for us.

Kenneth Larsen -Google user

Edited 4 months ago

Cheryl helped me communicate with our homeowners insurance company related to the roof age to our home. The insurance company had incorrect information on the roof age from some unknown source, and Cheryl helped me submit documentation confirming that the roof age that I...Read More

brian payton -Google user

Edited 6 months ago

Honestly Cheryl at Butler and Associates could teach those who work in the customer service industry the "lost art" of how it is done. She was extremely generous with her time talent and knowledge of insurance business . She patiently listened to all my questions...Read More

Cathryn Petticrew-Rice -Google user

11 months ago

We were extremely pleased with the service and support we received from Tyler and Cheryl when we moved twice in and out of state. They provide timely information and are very easy to work with for home and auto coverage. We appreciate their...Read More

Angela Hawes -Google user

Edited 11 months ago

Jessica is great as our broker. But I also want to give a shoutout to Cheryl- she’s the gal Friday that keeps the show on the road. If I ever have a question or concern, I run it by Cheryl and usually I get the...Read More

Susan M. Staupe -Google user

Edited a year ago

My husband and I have worked with Butler for 20+ years - they are awesome. They review our policies regularly to find the best possible pricing and quotes - we use them for home, auto, cabin. Jessica is awesome! Highly recommend this...Read More

jlnordaune -Google user

Edited 8 months ago

I feel very well educated and taken care of by this fantastic team. I have confidence that this team has our best interests in mind and consistently does what is needed to make sure we are protected with the best insurance products. I...Read More

Mike Kirley -Google user

Edited 5 months ago

I am so impressed with the client service experience provided by Cheryl Austion at Butler & Associates. She is timely in both proactive and reactive situations. She keeps the client “in the know”. I feel she has our back.

Natalie Standridge -Google user

a year ago

I received a personal referral to Butler & Associates Insurance Agency in the very early years of business ownership. I am so glad I did! They are locally-owned, community-focused and very knowledgeable in the different areas of insurance. They help me with both my personal...Read More

Melodee Bushman -Google user

Edited a year ago

When our former insurance company notified us that they would no longer be doing business in our state, we had many questions in regard to switching policies. Tyler Jeffries was prepared to navigate us through this process. Throughout all communications, he's been very helpful, patiently...Read More

Bailee Brandt -Google user

3 years ago

I recently had a really great experience working with Tyler at Butler and Associates. My boyfriend and I are buying our first home together and he definitely made the whole insurance process easy and stress free (thankfully)!! Very …

LuAnn Munger -Google user

Edited 5 days ago

Cheryl was very helpful with our insurance change for a new motor vehicle. Thank you Cheryl!

Sean Reagan -Google user

4 years ago

I switched over to Butler & Associates back in 2008 after years of hopping from company to company. Butler was recommended by a close friend. Bill and his team are super responsive, and always looking out for my family's needs. If there is …

Jason Sheehan -Google user

2 years ago

Tyler helped us quickly turn insurance for our boat. I really appreciate his sense of urgency and support. We have been Butler & Associates Insurance Agency customers for many years now, and cannot stress enough how satisfied we are with the service provided. Butler &...Read More

Lea Wright -Google user

5 months ago

Jessica was very helpful and quick to respond on transferring our policy and updating information!

Catherine Pearson -Google user

3 years ago

We have sincerely enjoyed working with the team at Butler Insurance. Bill has been able to address our needs and Spencer has gone above and beyond in terms of flexibility and thoroughness when it comes to assistance. We are thrilled with …

Greg Jeffries -Google user

2 years ago

Tyler provided fantastic service. He understood my insurance needs and offered multiple personal protections packages that met my needs. He was very knowledgeable regarding the products, services and options he presented. With Tyler's …

Jessica Fields -Google user

Edited 2 years ago

Super happy with our experiences with Butler and Associates. Bill is knowledgeable, helpful, and responsive. Cheryl was able to dig into a question for us and get back to us promptly with an accurate and sensical explanation. Great team!

Muriel Richardson -Google user

6 months ago

Cheryl Austion responded to a email I sent asking for help to update my account. Appreciated the quick response. Thank you Cheryl.

Sarah Christians -Google user

3 years ago

Butler & Associates kicks @$$. I would recommend them to everyone. They really work hard to make sure you have all the right coverages in place. I worked with them on the purchase of our first home with my boyfriend and they made the …

Features

From the business

Identifies as veteran-owned

Service options

Online appointments

Onsite services

Language assistance

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Crowd

LGBTQ+ friendly

Transgender safespace

Other

LGBTQ+ friendly

Identifies as veteran-owned

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Butler & Associates Insurance Agency Review Summary