After calling various other plumbers to deal with a simple issue of a bathroom drain, I thankfully came across Brothers Plumbing Heating & Air who took care of it quickly, professionally and at a fair price.
First of all, the process of calling plumbers and talking...
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After calling various other plumbers to deal with a simple issue of a bathroom drain, I thankfully came across Brothers Plumbing Heating & Air who took care of it quickly, professionally and at a fair price.
First of all, the process of calling plumbers and talking to them was where the other plumbers were confusing me and falling short of what I would expect. Other places, you could tell, were answered by answering services (or people who couldn't tell you much) and could only take down your information, and then a technician would get back to, who knows when, and then they'd maybe come in a day or two, within a 5 hour range. (Before calling Brothers, I had another company cancel on me twice in two days and never heard from the actual plumber)
Frustrated, I opened Google again and did another search. It was a Sunday night. I searched for "24-hour local plumbers." I found Brothers (I liked that they'd been in business 40 years) and called them and left a message. A guy named Jim called me back within 15 minutes. I could tell he was a plumber - somehow - he was easy to talk to, (It sounded like he might even own the business I was guessing) asked a few details, and asked if "Tomorow at 9am" would be good for me. Yes! Of course that would work for me..
Jim (and James) came by and took care of the issue the next day, at the time he said, and I have new plumbers for life. Why would I call anyone else? Do I want to waste time and be frustrated?
I'm not sure your experience will be as good and as smooth as mine, but I can guarantee you will be treated with respect, by locals who enjoy what they do and are good at it. Thank you, Jim and James.