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Briarcliff Insurance Group in Kansas City

4.9 (199)

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Briarcliff Insurance Group is an insurance agency in Kansas City, MO.

Briarcliff Insurance Group Review Summary

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4.9

(199 Reviews)

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Valorie Leakey -Google user

2 months ago

My husband and I had been with another insurance company for more than 20 years. Brooks Joiner, with Briarcliff Insurance Group, was fantastic in helping us to review our existing insurance and find a new company where we will now receive better coverage, for less...Read More

Laura Johnston -Google user

4 months ago

We recently had to file a claim for hail damage to our roof, and Lucas was an incredible help throughout the entire process. From the moment we reached out, he was responsive, professional, and genuinely committed to making sure everything went smoothly. He took the time...Read More

Carolyn Wallace -Google user

2 weeks ago

Briarcliff was recommended to us through the Ramsey trusted pro website - getting a quote was super straightforward and quick. Brooks was confident they would be able to lower our home insurance cost substantially when he heard how much we were paying. We are...Read More

Service not listedGreat price

Ben Eberly -Google user

4 months ago

Briarcliff Insurance was amazing. They were helpful & thorough from day one. Quick and easy process for signing up & getting started. I just moved out of state and reality hit when I had to contact a new insurance agency just how good Briarcliff was....Read More

dar todd -Google user

Edited 4 months ago

Brooks was excellent at helping me to get insurance on my home & auto. From our first conversation on the phone I knew he would be the one to help me. He was kind and answered my questions in a manner I could...Read More

spiderpig339 -Google user

2 months ago

Brooks worked with me to get a new insurance quote for my three vehicles and home. Within 24 hours of providing him my information he had a quote tailored to my needs. Instead of just sending me a PDF quote, Brooks sent me a video...Read More

Daniel Flores Gaytan -Google user

3 months ago

Great customer service! they were able to find us great coverage with good rate for less than what we were paying for with other big named insurance companies. We are happy with our decision in joining Briarcliff Insurance Group

Rob M -Google user

5 months ago

I would recommend Briarcliff Insurance Group to everyone! Lucas is excellent at custsomer service and made our transition to a new insurance company very easy. We had been with our previous insurance company for over 25 years. The rates kept going up each...Read More

Laurie Wall -Google user

3 months ago

I have been with Briarcliff Insurance Group for a few years. The service has been fantastic. Nearly every phone call is answered. Phone calls that prompted me to leave a message were returned within a very short time. They always clearly state their name and...Read More

Randy Allen -Google user

2 months ago

It's been a wonderful experience working with Brooks. He's been a blessing to get to know and work with. Very knowledgeable and helpful with my insurance needs. Would highly recommend to friends and family!

Tiffany LeGrand -Google user

7 months ago

I found Briarcliff Insurance through the Dave Ramsey website. I worked with Suzie Joiner and she is super nice, helpful, and efficient! I've been working with them for about a year now, and I'm still impressed by their customer service. When my car insurance renewal...Read More

James Dykmann -Google user

a month ago

Extremely helpful and saved a considerable amount. Process was seamless and our agent was eager and willing to assist, answering all our questions. Really glad I reached out and made the call. Thank you!

Chris Houghtaling -Google user

4 months ago

It was very easy to get the coverage details of our current policies to Brooks and he quickly responded back with a quote which saved us a substantial amount. The whole process was very easy!

Leo Schrubb -Google user

8 months ago

We found Briarcliff Insurance through the Dave Ramsey site, so felt confident working with them. It was a great experience! Brooks Joiner was outstanding, so helpful, and patiently answered all our many questions. And saved us hundreds of dollars on our policy! ...Read More

Kathy Meyer -Google user

3 weeks ago

They took the hard part from us, the checking around the different companies. Each time I've tried to check around I ended up getting multiple phone calls from places I've never heard of. So I would definitely recommend them especially Suzie.

Brian Lyle -Google user

Edited 2 months ago

Brooks J. at Briarcliff Insurance was easy to work with and was able to provide quotes quickly and made switching companies easy.

omaha tools -Google user

a year ago

We recently moved to the Kansas City area, and had read very good reviews on line about Briarcliff. I reached out and talked with Brooks, and he definitely had our best interests in mind. We did a new house build, and he found...Read More

Jannie Souvannakhot -Google user

a year ago

Brooks was so great to work with! He presented home & auto insurance options to me in a very easy-to-follow way so that I clearly understood the coverage and premiums, making my decision-making a breeze. He addressed my questions/concerns promptly and helped me save approximately...Read More

Deanna Smith -Google user

a year ago

Great experience ~ Eric and Brooks helped me find a great match for better coverage at a substantially lower rate for my auto/home/umbrella policies. They were quick to respond to my questions and made the whole experience very easy. Highly recommend!

Heather Becker -Google user

Edited a year ago

I am so glad I reached out to Briarcliff Insurance Group. They took the leg work out of finding new insurance, and were able to land a great policy and rate for us! Lucas was very helpful with the video presentation of the policy, and...Read More

Triston Mathers -Google user

a year ago

Just sat down with Lucas Jones with Briarcliff insurance. This guy is awesome! I personally have been in the roofing industry for 3 years, …

Esther Wood -Google user

11 months ago

On short notice, needed to get personal property insured. Contacted Briarcliff through their website and was contacted very timely by Lucas. Lucas was so helpful and responsive throughout the process. It was amazing to be the recipient of such great customer service. Would highly recommend!

Paula Crawley -Google user

2 years ago

Eric was very prompt, courteous, and professional in his response. I was very impressed with his presentation, which made our comparison quote very understandable. Everyone of his staff has been very friendly, helpful and explained all the …

sherrill moline -Google user

a year ago

Brooks with Briarcliff Ins. Group was wonderful. Briarcliff Ins group made the whole process of getting affordable insurance so effortless. From getting quotes to actually purchasing the insurance. They saved us thousands of dollars a year …

PJ Falter -Google user

2 years ago

I have been exasperated at how high insurance rates have gone recently and that the price they quote is NOT the price you wind up paying! I was told by a friend to reach out to Briarcliff Insurance company. That they will find the best...Read More

Zach Schmidt -Google user

a year ago

Brooks was awesome! He was super attentive and quick to assist while I was on a time crunch, on top of providing a competitive quote. If you need any kind of new insurance or just want to check what your options are, check out Brooks...Read More

Elizabeth Groenweghe -Google user

a year ago

I contacted Lucas at Briarcliff Insurance Group two days before our current homeowners and auto insurance policies were set to expire. He was able to quickly pull quotes for us the same day and find us good rates. He was very responsive and friendly and...Read More

Brock Niemuth -Google user

a year ago

If you’re shopping insurance, I highly recommend you call and talk to Brooks. He has saved me and my clients thousands of dollars all while keeping the same coverage. When you work with Brooks you’ll be confident in his industry knowledge, …

Trent Hosick -Google user

a year ago

My agent is Brooks Joiner, and without question, he has been the best agent we’ve ever dealt with. The first thing that became apparent through our conversations was how sincere and genuine his care for me, as a person and client, actually …

Kim Hendricks -Google user

Edited a year ago

I work with Brooks and he has been fantastic! He was very thorough, prompt and patient with me. He got us the coverage we needed at a fair price. BUT, the customer service (a dying art) we received was top notch! Thanks!

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