We had an excellent experience working with Randall from Big House Construction on getting our roof approved for replacement from our insurance company. From the very beginning, he was professional, responsive, and incredibly helpful. He met the insurance adjuster at our property and walked the...
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We had an excellent experience working with Randall from Big House Construction on getting our roof approved for replacement from our insurance company. From the very beginning, he was professional, responsive, and incredibly helpful. He met the insurance adjuster at our property and walked the roof to answer any questions and also to make sure everything was properly assessed, he then got on the phone with the insurance company alongside us to help move things forward. After we were approved, he met with us to discuss the materials, their process and their incredible warranty. Randall made what could have been a stressful process feel smooth and manageable. He went above and beyond to communicate with us, he stuck to the timelines he gave us, kept us updated every step of the way, and delivered quality work. You will also love the before and after photos he takes of the roof. From start to finish, this was truly a 5-star job. Highly recommend!!!