I found the perfect faucet to replace my 20 year old faucet on a challenging pedestal sink. My husband found Best Way in a Google search and decided to give them a call, based on the reviews. When he called, the owner of the company,...
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I found the perfect faucet to replace my 20 year old faucet on a challenging pedestal sink. My husband found Best Way in a Google search and decided to give them a call, based on the reviews. When he called, the owner of the company, Skip, answered. He said that they were closed for the day (it was a Saturday afternoon), but he asked my husband to text him pictures of the sink and faucet. After texting him, Skip said that they could do it and provided a quote and appointment options. Fast forward a few days later to the appointment, our plumber was Will. He let us know the best-case scenario and also gave us the worst-case scenario — worst-case being that he may need the help of a colleague. But, he got to work and said he would give updates as he went. An hour later, our new faucet was installed. We will most definitely keep this company on our list for future plumbing needs — 100% recommend! From the initial call with the owner, to the efficiency and can-do attitude of the plumber, the customer service provided by Best Way was top-notch. 💯