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BENDER in Norwalk

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4.3 (165)

Bathroom Supply Stores Plumbing Supply Stores

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BENDER is a bathroom supply store in Norwalk, CT.

BENDER Review Summary

The summary was generated by AI, based on reviews.

BENDER offers a wide selection of quality bathroom supplies and fixtures, with knowledgeable staff who help customers find the right products. Shoppers appreciate the clean, organized showroom and competitive prices. Some reviews mention excellent customer service and timely delivery, making it a reliable choice for both homeowners and professionals. While a few customers noted occasional wait times, most experiences are positive, highlighting the store’s commitment to satisfaction and a smooth purchasing process.

Review Rating Chart

Google: 4.6/5

Yelp: 4.0/5

Facebook: 4.7/5

Houzz: 4.8/5

Birdeye: 4.5/5

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Reviews & Ratings

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4.3

(165 Reviews)

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Tom Spak -Google user

2 months ago

Jen Balash at Bender (Norwalk, CT) has been an effective collaborator across several of our residential renovation projects. As the manager of Bender’s tile division, she brings a sharp design eye and a perceptive grasp of our aesthetic preferences—when it comes to kitchens and bathrooms....Read More

Karen Schur -Google user

3 years ago

Had a wonderful experience with Jen Balash at Benders. She was referred to me by a friend and lived up to the hype. We worked on tile selections for 4 bathrooms, mudroom and kitchen/wetbar. She was extremely knowledgeable - I walked in aimlessly only able...Read More

Cassandra Davies -Google user

3 years ago

We had such an easy shopping experience with Bender. Jennifer MacLauchlan helped us with all of the details and answered every question we had. Her experience and professionalism were so appreciated. We love our new bathroom! Our new sink and faucet in...Read More

Mindy Feldscher -Google user

2 years ago

I recently renovated my master bathroom with the assistance of the amazing Jen Balash (Norwalk store). She and I worked together seamlessly - after just one meeting, she quickly "got" my style and made the decision making process simple (and fun). The end result was...Read More

Michele Klink -Google user

2 years ago

The showroom is beautiful and well stocked with a so many options . I found gorgeous fixtures for my master bath and powder room remodel and was so thankful to have Jen MacLauchlan in Sales helping me through the selection process - she was terrific...Read More

Barbara Bauer -Google user

2 months ago

Lorraine is the best plumbing salesperson I have ever had the pleasure of working with. She is an expert in products and style. I recently purchased 2 bathroom faucets from her and she worked with my budget while still keeping style and quality in...Read More

Anastasiya Hizuleuski -Google user

2 weeks ago

We had a wonderful experience working with Brandon Duryea (Norwalk, CT location) on our bathroom renovation! He is very knowledgeable and experienced. Brandon guided us through the entire selection process for all the materials, which saved us a lot of time from going back and...Read More

Jennifer Ki -Google user

a week ago

Another glowing review for Jen B at Bender Norwalk! We are in the process of an unexpected bathroom renovation and Jen has been amazing in guiding us through all of the decisions that we've had to make. It's clear that she's an expert in her...Read More

Teresa Hall -Google user

4 weeks ago

I had a great experience at Bender, thanks to Lorraine! She was incredibly professional, knowledgeable, and easy to work with. She helped me choose the perfect fixtures for my bathroom renovation and made the whole process smooth and stress-free. Love my new bathroom!...Read More

Robert -Google user

a week ago

An excellent place. Jen Balash was extraordinarily helpful in giving me advice and efficiently keeping up with interim changes I wanted. The showroom has terrific displays and good parking. This is a level of service that doesn’t exist much in the world...Read More

Tina Allen -Google user

3 weeks ago

I have had the pleasure of working with Nicole Carpenter at Bender to rectify an issue with discolored cabinet fronts and she has gone above and beyond to help me. She is so professional, courteous and very kind. Customer service at its finest

Caitlin Frank -Google user

4 months ago

We’ve been working with Lorraine Lindsay for years and couldn’t recommend her more highly. She’s incredibly accommodating, professional, and always a pleasure to work with. Lorraine truly understands how to collaborate — she’s responsive, flexible, and makes the entire process seamless. It’s rare to find...Read More

Nanette Brown -Google user

5 months ago

We went to Bender to purchase a workstation sink and faucet for a kitchen remodel. They had a great selection of sinks, faucets, and finishes. Our salesperson was Jen MacLauchlan. She was very helpful in showing us options that met our needs, she provided us...Read More

Jen Farris -Google user

2 months ago

I can’t say enough good things about working with Jen Balash in bath and tile sales at Bender! Jen has handled three bathroom remodels for us, and every time she’s been incredibly responsive whenever I had questions or needed a little extra guidance. She took the...Read More

Ed Smith -Google user

5 months ago

Brandon at Bender plumbing spent tons of time with my wife and I to help us select our bathroom components that worked for our needs, wants and budget. He is extremely knowledgeable about the products and asked all the right questions about our bathroom design....Read More

Amy Helmer -Google user

3 weeks ago

Nicole and the Norwalk Bender team were instrumental in helping secure a sink & faucet quickly. The parts are beautiful and came quickly! Nicole went above and beyond to help us.

Paul Pacent -Google user

2 months ago

Very knowledgeable and responsive. Nicole Carpenter was so helpful, and professional. A first rate experience!

Chelsea Cubba -Google user

7 months ago

We had a great experience working with Brandon Duryea for our home renovation. He was patient, kind, and helpful to work with! I would specifically recommend seeing him when you go to Bender.

ali way -Google user

a year ago

I bought all of my bathrooms and kitchen supplies from Krystal at Bender. I was so pleased with the service I received from her. She is very, knowledgeable, efficient and professional. I'm consistently impressed by her exceptional customer care. I highly recommend her to anyone who would like...Read More

Nathalie M -Google user

9 months ago

My recent experience at Bender has been really great thanks to Christina Velgot the customer representative. She really went above and beyond, she responded promptly to any enquiries phone and email, she was able to solve every issue I had promptly and effectively. It was...Read More

Daniel Hughes -Google user

9 months ago

Lorraine Lindsay has been extremely helpful over the years with my projects. I value her product knowledge and guidance with fixture selections. Most recently she was extremely helpful with the products selected and installed in our …

Selu M -Google user

5 months ago

Jen M. was amazing. She is very knowledgeable and helped us put together exactly what we envisioned. Would definitely recommend

Lindsey Jimenez -Google user

a year ago

I am deeply appreciative and satisfied with the service provided by seasoned sales representative, Jack Zimmerman at Bender in Norwalk. …

Anna Csernovics -Google user

2 years ago

Great customer service and sales staff. Jen M helped me with my bath remodel and kitchen update. She was super helpful selecting tiles and bath fixtures. Her recommendations were spot on perfect. The results amazing. As with any …

Lauren Marshall -Google user

a year ago

I have nothing but positive things to share on my experience. I stopped into the showroom late on a Friday, and Jen helped me with my tile questions. We had limited time, but she was extremely efficient and navigated the showroom to …

Debbie Baker -Google user

9 months ago

Jen was so patient, knowledgable and responsive! She helped me pick out plumbing fixtures and tile for a major renovation -- kitchen, two bathroom, and a mudroom. It turned out fantastic, and I couldn't be more pleased with the experience and the result. Thanks Jen!

Kristen Pagano -Google user

a year ago

Jack Zimmerman at Bender was knowledgeable, friendly and very responsive. He worked with multiple tight deadlines and over delivered each time throughout the process. It was pleasure to work with him and get all of the remaining pieces I needed for my projects. Thanks for...Read More

Joseph Vairo -Google user

2 years ago

We worked with Jen MacLauchlan to select tile for our new build home. She helped us select floor and shower tiles for 3 bathrooms and floor tile for 1 laundry room. She was an absolute pleasure to work with! Her knowledge of current trends …

Lisa Flayhan -Google user

a year ago

Krystal Day is my hero! I was remotely managing a total gut on a project in Palm Beach FL. We had custom ordered everything for 3 bathrooms and the builder installed the wrong valves. Krystal and her team worked overtime with my clients...Read More

Gail Carroll -Google user

2 years ago

Impressed by the amazing service by Bender customer rep Jen. She is incredibly knowledgeable about tile, plumbing fixtures, and bath furniture. She answered our questions and guided us expertly with a smile, and she always provided prompt …

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