What types of insurance policies do you offer?

We offer a range of personal and commercial insurance policies, including auto, home, life, and business insurance.

How do I file a claim?

You can file a claim by calling our 24/7 claims hotline or by submitting a claim online through our website.

Where are you located?

We are located at 3000 Galleria Cir Suite 310 in Birmingham.

Do you have a 24-hour emergency service?

Yes, our claims hotline is available 24 hours a day, 7 days a week to assist with emergency situations.

Can I get a quote online?

Yes, you can get a quote online through our website or by contacting one of our licensed insurance agents.

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Auto-Owners Insurance Birmingham Claims

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3.7 (18)

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Auto-Owners Insurance Birmingham Claims is an insurance company in Birmingham, AL.

Auto-Owners Insurance Birmingham Claims Review Summary

The summary was generated by AI, based on reviews.

Auto-Owners Insurance Birmingham Claims is a top-rated insurance company with a reputation for excellent customer service and prompt claims processing. Reviewers praise the company's friendly and knowledgeable staff, as well as its fair and competitive pricing.

Review Rating Chart

Google: 4.8/5

Yelp: 4.5/5

BBB: A+

Trustpilot: 4.7/5

Facebook: 4.9/5

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Reviews & Ratings

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3.7

(18 Reviews)

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One In-A-Million -Google user

Edited a year ago

#Vehicle3 #NoAtFaultAccident I was injured in the three vehicle accident occurring on October 28th, 2023. I injured my neck, right shoulder, and my back due to the seatbelt snatching me backward as the impact sent me forward. I am receiving bills from the Chiropractor and Diagnostics....Read More

brody shirley -Google user

a month ago

This insurance company is very complacent and functionally obsolete. If one of their clients hits you, and your insurance (i.e.; progressive, geico) puts you in a rental car immediately, then Auto-Owners will not pick up the billing for the rental car UNTIL your claim...Read More

Kenny52 -Google user

3 years ago

I dealt with Dale Stafford on 3 claims that we had. He called and told me he was handling these claims. Within a week he had them handled and I had received payments on the claims. He has been one of the best adjusters that...Read More

Terri Ellis -Google user

2 years ago

Auto-Owners responded quickly when we reported roof damage. They paid quickly. Eric was patient as he walked us through the process from beginning to end.

Beverley Halbrooks -Google user

2 years ago

This is undoubtedly the best insurance We have ever had. Great coverage , Prompt response to any time we have needed help with Automobile or Home. Thank you one and all!

Kendra Terry -Google user

3 years ago

Great experience with adjuster Eric Smith. Very prompt, polite and treated our loss with urgency. Could not ask for better customer service.

Brandi Vines -Google user

3 years ago

Eric Smith was super easy to work with and he had answers to all my questions. He made an unpleasant experience more bearable.

Jana Linger -Google user

2 years ago

Fast and friendly service! Made the claims process easy to understand and follow.

Debbie King -Google user

2 years ago

Everything went very smoothly with our claim.

Jefferey Wills -Google user

a year ago

Ed Beasley -Google user

2 years ago

sydney segars -Google user

3 years ago

Bradley Holt -Google user

3 years ago

Susan Price -Google user

a week ago

We have had Auto-Owners coverage for several years and fortunate to had few claims. The homeowners was great. However, recently we had a minor collision in a parking lot and we were not familiar with auto claim process. This adjuster was unhelpful and non-responsive which...Read More

Danny Brittian -Google user

4 months ago

My son vehicle was hit and totaled by a auto insurance customer on December 28th of 2024 and we are now at February 11th 2025 and the claim has not been satisfied as yet. Its hard to believe in the world we live today a...Read More

Ethan Shrum -Google user

4 months ago

As an 18 year-old in their first wreck this process has been new and scary. My accident happened on 12/31/2024. The only thing I got was an automated text. I did not receive a call or email. The main reason that I'm giving this rating...Read More

Rickey Pendley -Google user

9 months ago

This place has the absolute worst customer service. I was hit by their client on Sunday. We are now at Thursday afternoon and I have no rental car can't get my car to the body shop to be fixed. My car was sitting in a...Read More

Justin Maddox -Google user

a year ago

Worst insurance company I've ever dealt with. Real pieces of work. Didn't response to any questions I had and offered me a low ball payout that took them almost two months to complete. Stiffed me on rental expenses even after I turned in their rental...Read More

Cathy Donley -Google user

a year ago

My daughter was in an accident with an Auto Owners customer and we have had to deal with their agent, Tiffany. She has been the most unhelpful person throughout this entire process. 3 weeks after the accident, of which their client was at fault (the...Read More

Grady Robinson -Google user

8 months ago

These people are horrible they are rude and they are liars Courtney Ward needs to be fired one of the worst people I’ve ever had to deal with. If you have insurance with these crooks do yourself a favor and find another company. Horrible people

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