I had been on the hunt for a different auto insurance company after many bad experiences with my previous one. I work in the heart of the city, where parking is limited and difficult to find. In addition, I work on the weekdays until the...
Read More
I had been on the hunt for a different auto insurance company after many bad experiences with my previous one. I work in the heart of the city, where parking is limited and difficult to find. In addition, I work on the weekdays until the evening when most insurance offices close.
When I called and spoke to Roman at the Newendyke office, it was merely an inquiry, as I am someone who prefers to have a local insurance agent instead of going through a company online or via phone.
I let him know that I preferred to come into the office and meet with someone face to face, but explained the inconvenience of my working schedule. Wonderfully enough, they accommodated me on my lunch hour and even picked me up (in a Cadillac!). I was able to meet with Roman face to face as requested and got a much more affordable policy with better coverage.
I cannot express my gratitude enough, my experience with this office and the agent was top notch!